News & Media From Judy Mottl
Experts share 2019 retail customer experience predictions
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail Customer Experience went to the experts and industry watchers to get their predictions and expectations on a wide range of issues, from technology to…
read now
10 most read Retail Customer Experience news stories of 2018
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
As we welcome 2019 here's a chance to make sure you are caught up on the top news in retail customer experience over the past 12 months.
read now
10 most read Retail Customer Experience articles of 2018
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
As 2018 ends and 2019 arrives here's a great opportunity to make sure you didn't miss the top 10 most popular articles on Retail Customer Experience in 2018.
read now
10 most read Retail Customer Experience blogs of 2018
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
This year's Retail Customer Experience bloggers tackled a wide range of topics, technology and trends. Before the new year arrives here's a chance to make sure…
read now
Emerging tech, bad customer service, omnichannel top reads in October
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail Customer Experience readers were interested in a wide variety of CX issues in October, from why the store is still a winning strategy to embracing…
read now
Sewing retailer stitches stronger sales, customer experience via associate training
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Quality Sewing & Vacuum, a 13-store retailer in Washington State, deployed SalesRX to enhance customer service, customer experience and drive sales. It’s…
read now
How back-end automation can boost the front-line retail customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Gaining efficiency in back-end operations, such as cash management, can boost a retailer's customer experience strategy.
read now
How to craft a successful SMB retail customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Small to mid-size retailers must develop and create a seamless, rewarding and satisfying retail customer experience, just like mega brands and national…
read now
Target enjoys strongest sales growth since 2005
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The 6.5 percent same-store sales spike in the latest quarter is the retailer's biggest growth in 13 years. Strong store traffic was cited as the main driver…
read now
Franchise leaders share secrets of success and where customer experience plays in
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Franchise leaders from ClimbZone, Fiorentino, PrimoHoagies and PJ's Coffee offer up tips for emerging franchisors and future franchisees.
read now
An inside look at interactive technologies spanning the retail segment
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Microsoft, Sleep Number and Caliburger share insight on how interactive technology deployments and strategies are boosting sales and enhancing the retail…
read now
Amazon Prime Day boosts overall online sales, retail activity
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Even if competing retailers don’t hold special sales on Amazon's Prime Day, increased consumer activity is likely helping the bottom line for any and all…
read now
2018 Top 100: Amazon still rules but Costco beats out Target
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
This year's Retail Customer Experience Top 100 report reveals what online and brick-and-mortar players are doing to advance the customer experience. It also…
read now
How Carnival Cruise is taking customer experience to the next level
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
John Padgett, Carnival Cruise chief experience and innovation officer, outlined the company’s digital and guest-centric strategy in a keynote at the recent ICX…
read now
An inside look at Taco Bell’s digital transformation to deliver an enhanced customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…
read now
Discover how Michael Kors, Bonobos are tapping iPad, retail apps to drive sales
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers are boosting sales, and the customer experience, by putting innovative mobile device technology into the hands of store associates. Learn more by…
read now
What retailers should know before delving into digital signage
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Digital signage works when it comes to increased sales, stronger customer engagement and meeting consumer needs. But it requires a strategy and objective well…
read now
Legacy mall home to cutting-edge retail customer experiences
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The Microsoft store, Fossil, Lego and Tesla offer up unique interactive customer experiences within the 53-year-old NorthPark Center mall in Dallas.
read now
Considering franchising? Avoid top missteps to achieve success
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
There are plenty of mistakes new franchisors make when embarking on expanding their brand and they range from missteps in operational strategy to not focusing…
read now
Cycle Gear taps data analytics to steer retail business forward, boost customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Motorcycle parts and apparel retailer boosts revenue and bottom line with HeadCount's traffic and conversion technology.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
