News & Media From Judy Mottl
Why digital signage is more critical than ever in post-COVID retail
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A Sharp NEC Display leader shares insight on digital signage trends in the post-COVID retail environment and the role a mobile device will play going forward.
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YETI tapping AR, 3D for immersive online customer experiences
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The outdoor brand is deploying innovative technologies that are providing customers an augmented reality/3D virtual experience when shopping online for that…
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Data's role in creating not just 1 customer journey but tens of journeys
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail Customer Experience interviewed Melissa Tatoris, chief innovation catalyst at MarTech company Acoustic, an independent and open marketing cloud and…
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Dollar General advances training to boost employee, customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The retail segment, while slowly climbing out from the effects of the pandemic, is now facing another critical issue: hiring and retaining staff. Dollar…
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An online music gear retailer tackles customer experience with a 'Sweetwater' difference
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Sweetwater Sound Inc., an online retailer of music instruments and audio gear, is dedicated to investing in an "old school" approach when it comes to customer…
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A look at where AI stands in the retail realm
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Artificial intelligence is on the cusp of explosion in the retail sector but success and return on investment is far from a guarantee. An expert shares how…
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Walmart embracing fast casuals, local services as store-based tenants
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
With the departure of McDonald's and Subway operators from within its storefronts, Walmart aims to fill in-store leased space with "relevant" tenants, ranging…
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Climbing out from COVID-19: What retailers need to do moving forward
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The spring of 2021 is quite different than 2020 for the retail sector as COVID-19 is no longer shuttering as many stores, forcing layoffs and or triggering as…
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How to monetize DOOH advertising with self-service devices
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Marketing and media advertising leaders at Redbox, Coinstar and Five Star Food Service shared insight on how their enterprises are deploying a monetization…
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Free webinar: What retail, grocers can learn from cannabis industry
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The cannabis industry has made huge strides when it comes to crafting a seamless, rewarding digital customer experience and presents a boat load of best…
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Talking With: Diebold Nixdorf retail VP Arvin Jawa
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail Customer Experience reached out to Arvin Jawa, vice president of global retail strategy and regional VP, Americas Retail, at Diebold Nixdorf, to get his…
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How product data can boost customer relationship, after-sale CX strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In a free one-hour webinar Blustream CEO Ken Rapp maps out an invaluable customer experience strategy tied to the all-important product purchase data.
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Free webinar: Using product data to build strong customer relationships
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A webinar on Dec. 2, 2020, at RetailCustomerExperience.com and sponsored by Blustream Corporation will detail how retailers can leverage product-owner…
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Amazon Prime Day 2020 a huge boon for SMB retailers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Amazon's marketplace saw stupendous sales activity during its annual two-day Prime Day event, with small retailers enjoying a 60% boost compared to last year's…
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Live webinar: Dealing with COVID-19 and the digital transformation of retail brands
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A one-hour live webinar, sponsored by Netsurion, will offer insight on the need for a secure, reliable and scalable networking platform as retailers deploy new…
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NetSuite apparel leader talks COVID-19 impact, the need for a multi-channel retail approach
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Craig Harris, segment leader and industry principal for apparel, footwear and accessories at the cloud-based business management solutions provider, offers up…
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Capgemini digital retail leader shares dos, don'ts and workforce management tips
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Rich Minns, digital customer experience sector lead at Capgemini, shares his insight and expertise on how retailers should tackle the all critical customer…
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Webinar offers insightful strategy for retailers in the 'new normal' of business
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A free on-demand informative webinar, sponsored by LogMeIn, offers critical insight for retailers getting back to business in the wake of COVID-19.
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Following COVID-19: How coronavirus pandemic is impacting retail
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Here's the latest news on how COVID-19, the coronavirus pandemic, is impacting the retail industry from store closings to payment trends.
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Don't miss: Live webinar focuses on the digital screen strategy
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers, in the quest to grab customers' attention and engage, need to know if digital screens are doing a good job as content placement, data and design are…
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