Tesco, dunnhumby appoint new CEO

April 11, 2017

Guillaume Bacuvier is the incoming CEO for dunnhumby and Tesco, according to a press release.

The future of data — rounded to the next zettabyte

April 10, 2017

A new study forecasts that the amount of data worldwide will rise tenfold within the next eight years.

NAC knocks new FICO findings on card compromise at nonbank ATMs

April 10, 2017

The National ATM Council Inc. is questioning — for the second year in a row — FICO statistics concerning card compromises at retail ATMs in the United States. 

Lloyds Bank bets big on 'micro branches'

April 10, 2017

Following on the heels of announcements by HSBC and the Royal Bank of Scotland, Lloyds Bank has confirmed that it will be scaling down its branches in the U.K.

Lowe’s financial outlook bright, says analyst

April 10, 2017

Lowe's shares could spike by 20 percent this year thanks to earnings growth and margin improvement, according to a Reuters report.

Kiosks to replace parking garage exit gates in West Hartford, Connecticut

April 10, 2017

Kiosks will replace exit gates at the parking garages in West Hartford Center and Blue Back Square in West Hartford, Connecticut, according to NBC Connecticut.

Chicago’s Metra Electric Line to remove cash-only ticket kiosks

April 10, 2017

Chicago's Metra Electric Line is getting rid of the last of its cash-only ticket kiosks as more passengers choose credit card machines or the Ventra app to buy…

ICX Summit: Neuroscience, millennials and measuring customer experience

The upcoming June ICX Summit boasts top leaders in customer experience speaking on a range of topics from CX strategy to measuring customer experience…

The future of augmented reality & mobile commerce

Retailers are inundated with new technology innovations, promising big returns for their bottom lines. It is difficult to decipher which deserve priority.

Easter will be a hopping time in consumer spend

April 7, 2017

A new National Retail Federation report predicts American shoppers will spend more than ever to celebrate Easter this year.

Wegmans to expand in New Jersey

April 7, 2017

Wegmans Food Markets plans to open two new New Jersey sites, with the first one opening in late July.

Dynasign and MoZONE Solutions Partner to Deliver In Venue Ordering

Dynasign, a leader in delivering the right content to the right screens at the right moment and MoZONE, a leader in proximity marketing and customer…

Identifying the millennial 'tribes'

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Media outlets often make the mistake of stereotyping millennials either as lazy, entitled, antiestablishment types who can’t stop taking selfies, or as clever…

IoT and its promise to change the customer journey faces one big hurdle

April 6, 2017

The Internet of Things boasts big potential for the customer experience, the customer journey, digital commerce and companies striving to better understand…

AI may one day be the modern bank teller

April 5, 2017

A new Accenture survey reveals four in five bankers believe artificial intelligence will be the prime channel for customer interaction by the year 2020.

When will retailers wake up and smell the CLV?

Peter Fader, professor of marketing at the Wharton School of the University of Pennsylvania and co-founder of Zodiac, explains why a truly customer centric…

Personalization, customer reviews driving better customer experience

April 5, 2017

A new Astound Commerce study, focusing on key drivers impacting e-commerce and customer experience, reveals personalized product recommendations, customer…

Amazon's new Virginia center will hire on 1K workers

April 5, 2017

Amazon is expanding its fulfillment center footprint in Virginia, as it plans to open a new center in Clear Brook.

Kagan: Mobile pay apps not created equal

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

The decision on which mobile app to work with is an important decision. Some are sleek. Others are clunky. Some are quick. Others are slow as molasses. There…

Study: Cellular IoT device growth will hit 530M by 2022

April 4, 2017

New Berg Insight research predicts cellular Internet of Things device shipments will hit 530.1 million by 2022, with an annual growth rate of 22.7 percent.