News & Media
Increasing costs reshaping how consumers live, shop, engage with brands
July 28, 2025
As costs increase, and tariff policies are enacted, consumers are changing spending behavior, from scaling back to switching brands and re-thinking…
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Hardware retailer taps Blue Yonder to optimize inventory management
July 25, 2025
Vidrí, an El Salvador hardware retailer, has deployed Blue Yonder's replenishment capabilities to transform inventory planning and boost customer satisfaction.
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VenHub debuts 24/7 smart store in Hollywood
July 25, 2025
VenHub Global Inc., a company specializing in autonomous, AI-powered retail, has opened an additional 24/7 Smart Store in Hollywood, California, located at…
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Customer loyalty at inflection point, claims study
July 24, 2025
Retail loyalty is hitting a crossroad and is at an inflection point as customer expectations are outpacing loyalty program evolution.
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Back-to-school spend projected to hit $30.9B
July 24, 2025
Back-to-school spending, for K-12 students, is projected to remain steady and hit a collective $30.9 billion.
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Walmart, Amazon, Costco take top 3 spots in NRF retail ranking
July 23, 2025
Walmart, Amazon and Costco are the top three retailers, respectively, in the National Retail Federation's annual list of Top 100 Retailers which ranks the…
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New Generation debuts AI-native storefront platform
July 23, 2025
New Generation, which provides infrastructure for the AI internet, has announced its AI-native storefront platform now enables agentic commerce, providing…
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June retail sales slowed as consumer worries persist
July 22, 2025
Retail sales slowed in June as consumer worries about government policies, such as tariffs and the federal budget, continues.
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The real omnichannel challenge: Why bridging online and offline retail still hasn’t been solved
by Leigh Sevin — Co-Founder, Endear
Bridging the online-offline gap isn’t a luxury anymore. It’s the new standard. And the brands that master it won’t just sell more, they’ll build loyalty that…
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Rack Room Shoes realigns leadership to drive digital innovation
July 22, 2025
Rack Room Shoes, a leading footwear retailer, has realigned its merchandising and digital strategies to navigate the evolving retail landscape and announced…
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Ikea rewards strategy goes well beyond just rewarding a purchase
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The home furnishing brand has revamped its Ikea Family rewards program to provide reward opportunities throughout the entire customer journey — from planning…
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Tariffs causing anxiety, confusion, uncertainty
July 21, 2025
It is difficult to predict the impact of new tariffs and policies on the U.S. economy and anxiety and confusion have taken "center stage" in the economy…
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Shoppers adjusting spending ahead of tariff implementations
July 21, 2025
American consumers aren't waiting for tariffs to be instituted and are changing their spend ahead of potential high costs.
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Champs Sports debuts reimagined store concept
July 18, 2025
Champs Sports, a brand under Foot Locker Inc., debuted a reimagined retail concept focused on enhancing the customer journey via an immersive retail experience.
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Parents will spend more this year on back to school needs
July 17, 2025
Parents will be spending more this year on back to school needs.
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Walmart changes checkout in NJ
July 17, 2025
Walmart is introducing significant changes to its checkout process in various stores across the U.S., with a notable shift toward a "Scan & Go" system…
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New Look deploys Amperity platform to boost customer experience
July 17, 2025
New Look, a U.K. fashion retailer, has deployed Amperity's AI-powered customer data cloud, integrated with the Databricks Data Intelligence Platform, to boost…
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GNC deploys autonomous drones to speed up fulfillment, drive inventory efficiency
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
GNC deploys Corvus Robotic drones and the return on investment is way beyond more accurate inventory.
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Robodog on patrol at Long Island construction site
July 16, 2025
A $100,000 robotic dog, named Spot, is on patrol at a Long Island, New York construction site. Spot is tasked with boosting safety for workers building a…
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SageNet CIO awarded 2025 CapitalCIO ORBIE award
July 15, 2025
Durga Gandi, CIO at SageNet, a managed network services and digital experience provider, has been named a recipient of the 2025 CapitalCIO ORBIE Award, which…
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