Consumers dip into savings citing higher grocery costs

December 16, 2025

American consumers are looking for deals and dipping into savings when it comes to grocery shopping.

Retail AI 2026 predictions: Retailers, consumers driving big growth

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence is taking retail by storm. All one needs to do is scan retail customer experience headlines this past year and experts predict there’s…

The Retail Nomad explores the Automated Retail & Kiosk Innovation Show

Nick Harbaugh (aka "The Retail Nomad") takes viewers inside the recent Automated Retail & Kiosk Innovation Show in Tampa.

Shoppers will turn to AI in 2026

December 15, 2025

Shoppers will turn to AI companions in 2026 and embrace relevant innovation in the new year.

Lululemon chief leaving role in 2026

December 15, 2025

Calvin McDonald, CEO of Lululemon, will leave the role in early 2026.

Americans maintain steady payment routines amid economic pressure

by Lilah Raynor — CEO, Logica Research

The latest Logica Future of Money Study shows payment behavior remains stable across methods and brands, even as many households reduce spending and manage…

Costco top grocery retailer in Canada

December 12, 2025

Costco ranks as Canada's top grocery retailer for the second consecutive year, according to a dunnhumby's Retail Preference Index for Canada.

How retailers can get in the fast lane with self-check out

by Griffin Unanue — Student, University of Southern California

How do we get into the fast lane of self-checkout? Retailers need to modernize technology and operating models and stop treating self-checkout as a replacement…

Walmart, Amazon, Costco big favorites for boomer consumers

December 12, 2025

When it comes to shopping the boomer generation's top retailer choices are Walmart, Amazon, Costco, Kroger and Home Deport.

Target opens Target SoHo concept store

December 11, 2025

Target has officially opeed its transformed Target SoHo, a concept store located in New York city.

Swipe fees may cost consumers $20 billion this holiday season

December 11, 2025

Swipe fees, which banks charge retailers for processing credit card transactions, could cost consumers $20 billion or more in higher prices this holiday…

Albertsons drives digital transformation with AI tech

December 10, 2025

Albertsons Companies has launched an AI-powered planning and shopping assistant which it claims can cut down shopping time to as little as four minutes.

From Transactions to Experiences: Empowering Associates to Drive Operational Efficiency

Learn how retail is moving beyond the checkout as companies prioritize engagement and emotional connection throughout the customer journey. This blog…

Let's Talk Retail Episode 6: The Power of Loyalty-Driven Retail: Engaging Customers Beyond the Sale

In this episode of Let's Talk Retail our Director of Sales Executive Duffy Fron is joined by Troy Stelzer of Xenia Retail. In this video they explore how…

T-Roc Global launches Automated Retail Solutions

December 9, 2025

The Revenue Optimization Companies (T-ROC Global), a provider of people and technology for the global retail market, has launched Automated Retail Solutions…

Costco sues Trump over tariffs citing overreach

December 9, 2025

Costco has sued the Trump administration claiming President Donald Trump exceeded executive authoring in enacting tariffs and misused the International…

Ikea gets warm welcome in New Zealand

December 9, 2025

The opening of Ikea's first outlet in New Zealand got a warm welcome from shoppers who waited for hours in a queue ahead of the store's opening.

Bots, AI agents and IVRs: Why responsible AI is the next CX differentiator

by Mark Frumkin — Director of Customer Success, Modulate

The future of AI in retail voice channels will be defined by who earns and keeps customer trust.

Data-driven experiential displays: The formula for retail success

by Terry Monday — Chief Strategy Officer, Duggal Visual Solutions

The right digital partner provides more than the best technology — they evoke trust, creativity, and collaboration. Look for a team that listens, adapts and…

Optimax Eyewear Group launches multi-brand e-commerce platform

December 5, 2025

Optimax Eyewear Group has launched OTTICA.com, a luxury e-commerce website designed to redefine the high-end eyewear shopping experience.