Why the best retail technology makes associates more, not less, visible

by Tim McCracken Jr. — Chief Revenue Officer, SOLUM America

The human element isn't something you bolt on through training or policy alone. It's shaped by how the store operates day to day.

Costco tweaks its iconic hot dog deal

May 12, 2026

Costco is still selling its well-known, and beloved, $1.50 hot dog deal (a quarter-pound all-beef dog and a 20-ounce soda with endless refills) but the…

Rack Room Shoes names Mike Edwards as CEO

May 11, 2026

Rack Room Shoes has named Mike Edwards as CEO following the retirement of Mark Lardie who led the footwear retailer for 14 years.

Mobility at the forefront: How mobile POS is redefining specialty retail

Mobile POS is reshaping specialty retail at the moment of decision. Retailers are equipping associates to assist customers, complete transactions anywhere in…

Amazon Prime Day set for June

May 8, 2026

Amazon's Prime Day is coming in June though the omnichannel retailer hasn't announced specific dates.

Amazon adds Ozempic to pharmacy kiosks

May 8, 2026

Amazon Pharmacy is expanding its diabetes treatment offerings by adding the pill version of Ozempic to its pharmacy platform and select kiosks, while also…

Toshiba Communications leader Rick Havacko wins merit award

May 7, 2026

Toshiba America Business Solutions Corporate Communications Lead Rick Havacko has been awarded the 2026 Merit Award for Public Relations excellence.

Disneyland deploys facial recognition tech

May 7, 2026

Disneyland has installed facial recognition technology at some entrances to the California park in a quest to stop fraud and speed up visitor re-entry.

Vitamin Shoppe leader talks delivery strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Leanna Buttner, senior director of digital commerce for The Vitamin Shoppe, shares insight on the retailer's strategy to expand same-day delivery into its own…

Invent.ai taps Joe Groves as global chief revenue officer

May 6, 2026

Invent.ai, an AI-native retail planning and inventory decisioning platform, has appointed Joe Groves as its new global chief revenue officer.

How tariffs and volatility are impacting consumer trust and brand loyalty in retail

by Anjali Burkins — Senior Director, North America Retail Strategy, o9 Solutions

In 2026, retailers will need to focus on long-term strategic thinking and building supply chain resiliency.

Bookstore promos shop with vending machine

May 5, 2026

A book vending machine has launched at Krog Street Market in Atlanta, according to a Secret Atlanta report, offering readers a convenient way to pick up books…

How digital signage is changing hospitality customer experience

by Bradley Cooper — Editor, Connect Media

Going forward, hospitality AV will be more connected, more intelligent and more immersive than ever before. Systems will increasingly operate as part of a…

British supermarket pilots vending machines to curb shoplifting

May 4, 2026

British supermarket chain Asda is exploring vending machines to secure high-theft items, including products such as razor blades, as retailers face rising…

Dallas store tests robotic fulfillment technology

May 1, 2026

A Dallas liquor store is testing an automated retail concept that replaces traditional shelving with a robotic fulfillment system, according to a Dallas…

Disney, Hulu team on interactive, immersive storefronts

May 1, 2026

Disney+ and Hulu have launched "The Drama You Want," interactive storefront experiences in Manhattan, New York and Santa Monica, California.

Psychologists outline why many skip self-checkout

May 1, 2026

Despite the convenience of self-checkout kiosks, many shoppers still choose staffed checkout lanes, even when lines are longer. Experts claim the decision…

How leading retailers are re-thinking the role of the shopping cart

by Fraser Neil — Chief Sales Officer, Cust2Mate

The shopping cart has always been central to the store. In 2026, the retailers pulling ahead are the ones finally treating it as a strategic asset, not just a…

Fujifilm debuts instax Spot photo booth, print station

April 30, 2026

Fujifilm North America has introduced the instax Spot, a photobooth and print station designed to turn on-site experiences into physical keepsakes. Positioned…

Maryland 1st state to ban surveillance pricing in grocery outlets

April 29, 2026

Maryland is the first U.S. state to outlaw the use of surveillance pricing in grocery stores and the use of personal data to set potentially higher prices.