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News & Media

The Vitamin Shoppe debuts innovation store in New York City

February 3, 2026

The Vitamin Shoppe has launched an 'Innovation Store" at 157 East 86th street in the Upper East Side of New York City.

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URway Holdings details AI Connect Bar capabilities

AI Connect Bar is a unified communications product intentionally designed to leverage the full power of conversational (voice) AI.

Presented by URway Holdings

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NCR Atleos renews partnership with Heart of England

February 2, 2026

NCR Atleos has renewed its partnership with Heart of England Co-operative, a network of retailers in England. The partnership is a five-year extension and…

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Valentine’s Day spending projected to be record-setting

February 2, 2026

Consumer spend on Valentine's Day is projected to hit a record $29.1 billion, according to a survey from the National Retail Federation conducted by Prosper…

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Custom Channels intros in-store engagement platform

February 2, 2026

Custom Channels has debuted a unified in-store engagement platform that can transform how brands communication with customers by connecting audio promotions…

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Creative Realities shares insight on drive-thru tech, acquisition, adtech stack innovation

Creative Realities gives the scoop on Digital Drive-Thru 2.0, the company’s adtech stack and a recent acquisition.

Presented by Creative Realities

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Amazon slicing 16K jobs in re-organizational strategy

January 30, 2026

Amazon is cutting 16,000 roles across the company as part of an organizational streamline initiated in October, 2025.

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Stinker Stores boosts employee retention with DailyPay

January 30, 2026

Stinker Stores, an Idaho-based c-store chain, is enjoying strong employee retention and less worker turnover with its partnership with DailyPay, an on-demand…

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Levi Strauss, Walmart, Amazon lead Brand Keys loyalty index

January 30, 2026

The 2026 customer loyalty leaders include Levi Strauss, Skechers, Walmart, T.J. Maxx and Amazon, according to the 28th annual Brand Keys Customer Loyalty…

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BENS Market taps Watchfire to create biggest c-store LED display in Washington state

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

BENS Market teams with Watchfire to create a huge LED display in store, creating an immersive customer experience and a revenue channel

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NICE strategy leader talks agentic AI, retail industry trends

NICE’s purpose-built AI-powered platforms automate engagements into proactive, safe and intelligent actions, empowering individuals and organizations to…

Presented by NICE

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Most consumers can identify AI videos

January 29, 2026

A hefty number of consumers, 83%, said they can spot an AI-generated video and that such videos lower brand trust.

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Amazon aims to slice corporate workforce this month

January 29, 2026

Amazon is prepping a corporate firing in a quest to streamline its organizational structure. The workforce reductions will involve thousands of corporate…

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Shenzhen shares product details, technology vision

Shenzhen’s Tiffany Tian details how its technology solutions solve problems retailers are facing.

Presented by Shenzhen Electron Technology Co., Ltd

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5 trends impacting the in-store experience

January 28, 2026

Retailers will focus more on spatial transformation in the year ahead, using physical appeal to attract new customers and will futureproof store backdrops and…

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What recession pop reveals about the psychology of nostalgia

by Mike Ford — CEO of Skydeo, Skydeo

For marketers and brands, the takeaway is clear: nostalgia doesn’t just tell us what people like — it tells us why they buy.

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Amazon chief: Tariff costs creeping into prices

January 28, 2026

Amazon CEO Andy Jassy said the tariffs imposed by President Donald Trump since the start of 2025, and now extending in to 2026, have begun to "creep" in Amazon…

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Walmart Connect Mexico taps Advertima for in-store retail media strategy

January 27, 2026

Walmart Connect Mexico is partnering with Advertima for a large in-store audience intelligence rollout for in-store retail media.

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Global trade shifts show why retailers need agile tech stacks

by Jon Rodgers — VP of Partnerships North America, Patchworks

The lesson from global trade is clear. Agility is the new currency of growth.

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Gap growing between retail AI, consumer trust

January 27, 2026

While AI is reshaping the in-store experience there is a increasing gap between retailers' and consumers' experiences.

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