News & Media
Texas tourism group launches interactive kiosk at Buc-ee's
July 1, 2026
The Temple, Texas, tourism organization Discover Temple has installed an interactive visitor kiosk inside the Buc-ee's travel center at 4155 N. General Bruce…
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Costco opening 7 stores in August
June 30, 2026
After debuting two new stores in June, in Syracuse, Utah, and Pensacola, Florida, Costco is getting ready to open seven wholesale warehouses in August.
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Automated retail drives FIFA merchandising windfall
June 30, 2026
The soccer governing body FIFA has dramatically expanded the retail reach of the 2026 World Cup by placing officially licensed merchandise in thousands of…
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Hologram kiosks helping students at Virginia college
June 30, 2026
South Korean hologram technology company Marketon has completed the installation of its educational hovering hologram systems at Columbia College in Vienna…
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The now and next steps retailers should take in the agentic commerce era
by Nicole Jass — Senior Vice President, Enterprise Strategy, Signifyd
The projected promise and perils of agentic commerce seem to change almost daily, and that can be disconcerting. A thoughtful approach now will put merchants…
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AI checkout speeds purchase time at MotoGP event
June 30, 2026
Aramark Spain supported food and beverage operations at the Monster Energy Grand Prix of Catalonia from May 15-17, according to a press release, marking its…
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Smart kiosk turns airport traffic into fragrance sales
June 29, 2026
Dubai-based Travel Retail Sales & Services, working with fragrance brand Armaf and Abu Dhabi Airports, has introduced what the companies claim is the first…
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Kiosks turn NYC sidewalks into watch parties
June 29, 2026
New York City expanded its use of the LinkNYC network to celebrate the New York Knicks' NBA Finals run, according to a press release, with 130 kiosks across…
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Staples, Party City partner on in-store experience
June 26, 2026
Staples and Party City have teamed up to deploy Party City store experiences inside more than 700 Staples locations nationwide and on Staples.com, with plans…
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Loyalty programs influencing future purchase behavior
June 26, 2026
Nearly all, 91%, of U.S. consumers shopping online are influenced by loyalty programs when it comes to shopping again with a brand, and engagement with loyalty…
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Ace Hardware AI-powered assistant boosting customer, employee experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Ace Hardware's AI store associate tool, Hey ARMA, is improving the associate experience in ways that translate into better customer service: faster answers…
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Home Depot swapping phone menus with AI-powered agent
June 25, 2026
The Home Depot is swapping out its customer service phone menus with an AI-powered voice that allows customers to state why they're calling and achieve faster…
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Rethinking CX: The role neuroscience plays in developing the customer experience
by Brianna Van Zanten — VP of Customer Success, Incheq
In retail, there is a lot of talk about how to create the ideal customer experience, and while there are many ways to approach it, one of the most effective is…
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7-Eleven plans to close several Canada stores
June 25, 2026
C-store giant 7-Eleven is prepping the closure of several Canadian locations as part of a North American reduction plan.
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American Eagle Outfitters signs flagship lease
June 24, 2026
American Eagle Outfitters has signed a lease for a new flagship store at 600 North Michigan Avenue, at the intersection of Michigan Avenue and Ontario Street…
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Target remodel strategy ramping up
June 24, 2026
Target is ramping up remodels this year and describes the strategy as a bigger transformation for our stores than at any point in the past decade," according…
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Amazon launches 30-minute delivery in dozens of cities
June 23, 2026
Amazon is launching its half hour Prime Now delivery service in dozens of cities.
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Anaheim, California mulls crack down on self-checkout
June 23, 2026
Officials in Anaheim, California, are considering new regulations for self-checkout kiosks at grocery stores and retail pharmacies, according to a Voice of OC…
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Smarter screens begin behind the scenes
by Erin Lutenski — Head of Marketing, Decentriq
How AI is turning digital signage and DOOH into coordinated retail intelligence.
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Design Hotels expands multi-property portfolio with Palisociety agreements
June 22, 2026
Design Hotels, part of Marriott International, is expanding its portfolio with Palisociety, a Los Angeles-based hospitality brand, via 16 hotel agreements…
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