Consumer loyalty driven by practical factors, not emotion

November 19, 2025

Consumer loyalty is driven by convenience, product performance and situational need and not emotion devotion.

Woof Gang debuts app for booking, managing appointments

November 19, 2025

Woof Gang, the fourth largest pet retailer in the U.S., has launched its first-ever app that lets customers book, manage and confirm grooming appointments.

Rally House earns excellence award for AI in talent acquisition

November 18, 2025

Rally House, which operates nearly 300 stores across 22 states, has earned the Brandon Hall Group Gold Award for excellence in the best use of AI for talent…

Ship to store: The next strategic fulfillment move for retailers

by Quentin Montalto — Chief Operating Officer, ShipperHQ

For retailers feeling the squeeze of inflation, rising customer expectations and thinning margins, ship to store isn’t an experiment. It’s a strategic move…

Target debuts AI-powered holiday shopping experience

November 18, 2025

Target aims to make holiday shopping easier, smarter and more fun and has debuted AI-powered tools to make that happen.

Snipes US launches Snipes Reserve loyalty program

November 17, 2025

Snipes US, a global sneaker and streetwear retailer, has launched a loyalty program called Snipes Reserve.

Netflix hits the mall offering up immersive experiential experiences

November 17, 2025

Netflix, a subscription streaming service, is tapping the mall experience in its initial experiential strategy — a Netflix House that's opening in the King of…

Why retail, convenience store industries won't support Visa/Mastercard swipe fee settlement

by Cherryh Cansler — Editor, FastCasual.com

With 85% of cards today tied to rewards programs, almost all would fall under the new ‘premium consumer’ category, leaving restaurants with virtually no choice…

Future-Ready Hospitality: Modularity as a Growth Strategy

Discover how modular technology is transforming hospitality by helping businesses adapt faster and elevate every guest interaction. This blog explores how…

AI That Knows Your Order: Behind the Tech in Everyday Stops

AI is transforming convenience retail by predicting customer preferences and streamlining every interaction. This blog explores how intelligent systems…

Let's Talk Retail Episode 5: How Produce Recognition Tech is Revolutionizing Self-Checkout

This episode of Let’s Talk Retail explores how AI-powered produce recognition is transforming grocery checkout. Toshiba’s Johanna Hinkle explains how smart…

Frontline workers feeling disengaged, left out of culture

November 14, 2025

Most frontline workers, 87%, are unsure whether company culture applies to them which reveals a major disconnect between frontline and office staff that is…

How privacy and trust is the new formula for winning customers

by Charlotte Scott — Digital Rights Advocate and Global Partnerships Communications Lead, ExpressVPN

Data privacy has become a differentiator that customers are willing to reward. But privacy shouldn’t be treated as a tick box exercise. It has to be treated as…

Designs Direct renews Digital Wave Technology partnership

November 14, 2025

Designs Direct, a home décor designer and manufacturer, has renewed its partnership with Digital Wave Technology, which provides AI-native enterprise solutions.

Tommy Bahama taps Aptos ONE for next-gen retail experience

November 13, 2025

Tommy Bahama is deploying the Aptos One mobile point-of-sale application to enhance the guest experience, optimize store operations and support growth…

Personalization and testing in the age of AI: A roadmap for retail leaders

by Steve Maher — CEO, Monetate

AI is here, and its influence on retail will only deepen. The question for leaders is no longer “if” or “when” but “how.”

Majority of consumers will join loyalty program with an active community

November 13, 2025

A good majority, 70%, of consumers are more likely to join a loyalty program that has an active community and 71% consider engagement with community members to…

Bath & Body Works arrives on 600-plus college campuses

November 12, 2025

Bath & Body Works is entering college campuses nationwide, selling products in more than 600 campus stores.

Retail holiday sales to exceed $1T for first time in 5 years

November 12, 2025

The holiday retail sales season, between November and December, will grow between 3.7% and 4.2% which could bring total spend to just over $1 trillion…

Fittora aims to eliminate fashion returns

November 11, 2025

Fittora has launched an AI-powered, made-to-order clothing platform offering tailored, sustainable clothing without the need for a single fitting room visit.