News & Media
AI emerging as a shopping channel
October 1, 2026
Generative artificial intelligence is fast becoming part of the shopper journey with over a third of consumers, 34%, using AI tools to shop. That's the top…
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Home Depot debuts holiday sweater in holiday décor collection
October 1, 2026
Is someone in the family a huge do-it-yourselfer? If so, the Home Depot holiday sweater may be this year's most favorite gift.
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Online retail holiday sales to cross $275B milestone
October 1, 2026
The U.S. 2026 online holiday shopping season will hit a record-setting $275.1 billion, illustrating a 6.7% growth compared to 2025. Cyber Monday will be the…
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Will AI be the end of the touchscreen?
by Richard Slawsky — Editor, Connect Media
Rather than choosing between touch, voice or mobile, the next generation of kiosks will increasingly combine them.
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Customer engagement strategies driving digital signage market growth
September 30, 2026
The retail digital signage market is enjoying robust expansion, with market value projected to increase from $24.16 billion as of 2025 to $26.11 billion this…
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Walmart: We price the product, not the person
September 30, 2026
Walmart, in an open letter to customers and employees, is making it clear that it won't be adjusting prices according to consumer shopping history, income or…
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Kroger: AI driving meaningful results
September 30, 2026
The Kroger Co.'s artificial intelligence strategy is improving the customer experience, making work easier for store associates and driving improved business…
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AI deal-hunting is the new customer experience test for retailers
by Romain Fouache — CEO, Akeneo
Retailers will keep competing hard on price, especially as shoppers become more cautious about where they spend. But a discount alone does not create a strong…
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Old World Christmas launches loyalty program
September 29, 2026
Old World Christmas, a 47-year-old hand-blown glass ornaments retailer, is launching its first-ever loyalty program called Old World Christmas Collectors Club.
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Holiday sales forecast predicts biggest growth in 4 years
September 29, 2026
Holiday season retail sales are expected to mark the strongest holiday growth since 2022, according to Mastercard Economics Institute's annual holiday forecast…
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Poor online brand search driving consumers to tap AI assistants
September 29, 2026
Poor online search experiences on retail e-commerce sites is prompting shoppers to switch to AI assistants such as ChatGPT. That's a prime finding of a survey…
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L.L.Bean teams with Dunkin' on fall merchandise
September 28, 2026
L.L.Bean and Dunkin' are joining forces for their first-ever collaboration, bringing together two New England brands for a week of limited-edition…
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Aldi processing tons of produce at its UK automated warehouse
September 28, 2026
Supermarket chain Aldi is now processing more than 1.5 million kilos of fresh produce in its stores each day at its Bardon Distribution Center in…
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Yesway opening 1st Allsup store in Arizona
September 28, 2026
Yesway will open its first-ever Allsup's convenience store in the state of Arizona on Oct. 2. The location expands the company's footprint into its tenth…
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Consumers are loyalty stacking at fuel pumps more than ever
September 25, 2026
Consumers, in response to inflation and increasing gas prices, are 'loyalty stacking' when it comes to paying for fuel at the pump.
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Holiday sales projected to grow 4% to 7%
September 25, 2026
This year's U.S. holiday sales are projected to grow 4% to 7% despite the fact that consumer confidence is declining.
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Most fashion shoppers don’t trust AI to make purchases
September 25, 2026
Just 7% of fashion shoppers trust AI to buy for them and want more control before giving AI tools that task.
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How retailers can capitalize as consumers become more intentional
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Economics and budget tightening are spurring shoppers to be more intentional when purchasing. The trend presents opportunities for retailers to win new…
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Why Gen Z's shift offline is changing the rules of brand building for retailers
by William Weeks — Chief Marketing Officer, Pion
As digital channels become more fragmented and less predictable, the brands that will stand out are those that combine seamless digital experiences with…
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Amazon expanding use of smart glasses for delivery drivers
September 24, 2026
Amazon is expanding the use of smart glasses to its delivery drivers to reduce smartphone reliance in the last leg of the delivery journey.
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