Escalate releases Customer1 version 4.0

SAN DIEGO — Escalate Retail announced the availability of Version 4.0 of its Customer1 point of service software application. The upgraded version of Customer1 now includes true debit card acceptance and signature capture, and features the most up-to-date standards for Payment Card Industry (PCI) compliance.

Escalate's Customer1 Version 4.0 true debit card acceptance and signature capture capabilities allow for reduced fees per transaction at the point of sale for retailers and added protection against credit card fraud for both retailers and their customers. The software features an upgrade to IBM WebSphere Application Server 6.1, support for the Ingenico I6550 and Verifone MX 850, and includes the following expanded functions from Version 3.0:

• Pending orders: Allows orders to be keyed and saved without the need for reservation of inventory or deposits.
• Customer balance inquiry: Allows retailers to view a customer's balance; displays all order totals, payments, refunds, balance due and grand total.
• PCI for credit cards: Provides encryption and masking of credit card numbers in all windows to become compliant with PCI Security Audit Procedures.

Customer1 is a full-featured Java point-of-service application designed to enhance the customer experience by facilitating smooth transactions every time. Customer1's intuitive workflow and user-friendly interface reduce training time and costs and improve employee productivity. The application allows for increased average transaction size through its integrated up-sell and cross-sell capabilities, and increased sales volume via its true debit capabilities.