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Consumer Behavior News & Media

How retailers are using video data to make stores safer, more profitable during pandemic

by Stephanie Weagle

Stephanie Weagle, BriefCam CMO, shares insight on the power of video surveillance today and after the COVID-19 pandemic is no longer a worry.

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Chat commerce can boost retail revenue, claims survey

February 16, 2021

Retailers employing chat commerce technology can benefit from higher revenue, improved customer retention, reduced service costs and greater marketing…

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Retailers' pandemic actions influencing consumer perception

February 15, 2021

The actions and messaging by retailers during the past year's COVID-19 pandemic is influencing consumer perception and behavior, according to a Jigsaw study…

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30% of fashion brands will close this year, claims survey

February 15, 2021

More than a third of fashion brands (37%) will close stores this year, 56% of retailers will shutter physical stores and 66% of shoppers won't be hitting a…

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Retail technology: The path forward

by Andre Hordagoda

Andre Hordagoda, co founder of Go Instore, shares insight that retailers, having survived nearly a full pandemic year, now face a new dilemma — innovate, or…

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3 retail trends that will set the stage in 2021

by Ignatius K.C. Lau

Ignatius K.C. Lau, vice chairman and CEO at SML Group, offers up the top three trends retailers should be aware of and why they need to remain agile and…

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Valentine's Day will be much more homey this year

February 12, 2021

This year's Valentine's Day celebration is likely going to be a home-based experience for many given the ongoing pandemic.

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Consumers loving digital banking engagement, reveals BoA

February 12, 2021

Consumers are embracing mobile banking with one banking institution experiencing record levels of engagement.

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Mall owner optimistic this year will be a better one for business

February 11, 2021

With the U.S. pandemic hitting it's one-year mark, the biggest U.S. mall operator is expressing optimism that business may be returning toward a normal point.

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Not everyone is getting a Valentine's Day gift this year

February 11, 2021

While some reports reveal Valentine's Day shoppers are likely to spend more this year than last, one survey claims 40% of American consumers won't spend a dime.

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6 retail insights marketers should apply this Valentine’s Day

by Daniel Heer

With consumer spending for the Valentine's Day holiday expected to reach $21.8 billion, Daniel Heer, founder and CEO of Zeotap, maps out six points marketers…

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Millennials are the biggest Valentine's Day gift spenders

February 10, 2021

When it comes to buying loved ones a Valentine's Day gift the millennials are the biggest and most extravagant spenders — doling out an average of 40% more…

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Valentine's Day business isn't just about romance this year

February 10, 2021

Valentine's Day, the busiest day of the year for florists, isn't just about romance this year as many consumers are using the holiday to express love for those…

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UK consumers feeling big love this Valentine's Day

February 9, 2021

Spending on Valentine's Day gifts in the U.K. will be big this year with one research firm expecting it to double compared to 2020.

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At-home apparel demand drives Target activewear sales way up

February 8, 2021

Target's activewear brand, All in Motion, is getting embraced by shoppers and has hit $1 billion in annual sales.

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What economic data tells us about the retail industry in 2020

by Megan Higgins — VP and GM, eCommerce and Marketplaces, Avalara

Megan Higgins, VP/GM, eCommerce and Marketplaces, at Avalara, shares insight on trends and economic changes from the Avalara Commerce Monitor report.

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Delivering on promotions: Why resilience is key to surviving growing online demand

Joe Farrell, managing director, EU Operations, at PFS, shares insight on why and how retailers should be capitalizing on the opportunities ahead and how…

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Key 2020 holiday shopping takeaways: It’s imperative to adapt as customer expectations evolve

by Tara Bartley — Industry Marketing, Akamai

Tara Bartley, senior manager, industry marketing, and Ashitha Bhanu, industry marketing, Akamai, share Akamai data relating to the most recent holiday shopping…

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Pandemic drives growth for online music retailer

February 2, 2021

The need to chill, relax and de-stress is a major factor in why one online music retailer enjoyed robust record growth in 2020.

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UK shoppers missing the in-store retail experience

February 2, 2021

When it comes to in-store retail activity, a majority, 74%, of U.K. shoppers, are missing the physical brick-and-mortar customer experience.

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