Consumer Behavior News
Research: Lifestage and lifestyle play big roles in consumer path to purchase
July 11, 2017
Family, childhood experiences and external influences all play a role in the consumer's path to purchase, according to new Alliance Data research.
read nowConsumers are loving loyalty programs, claims report
July 10, 2017
More than half, 53 percent, of Americans enrolled in a loyalty program are participating because the program is easy to use, and currently there are 3.…
read nowConsumers willing to pay for a good customer experience, claims new study
July 7, 2017
Eight out of 10 consumers are willing to pay more for better customer experience, according to a new Capgemini study.
read nowMany consumers not feeling much of anything when shopping, claims report
June 27, 2017
More than one third of consumers are feeling nothing when shopping in the brick-and-mortar environment, although 20 percent feel "excited," during the shopping…
read nowAirports emerge as a retail spending hub
June 27, 2017
The fact that travelers are spending more time in airports, mostly due to security check-in demands, means they have time to kill, and how they spend that time…
read nowStudy: Indian consumers increasingly rely on mobile banking
June 22, 2017
A recent study from financial services technology leader FIS shows a dramatic increase over the past year in the use of mobile devices and other digital…
read nowReport: Omnichannel retailers will likely be operating one channel by 2027
June 20, 2017
If a new research report proves correct, there won't be many omnichannel retailers operating at the close of the next decade.
read nowOnline card spending to reach $6T by 2021
June 20, 2017
The value of e-commerce card payments made worldwide grew 26 percent during 2015 to reach $2.7 trillion. This represented 12 percent of all card expenditure…
read nowDermstore, Calendars.com boost sales with customer segmentation platform
June 19, 2017
Calendars.com and Dermstore are enjoying a 2 percent sales boost and a 10x-lift in return on advertising spend following a deployment of Custora's Segmentation…
read nowOnline shoppers heading abroad to get best product price
June 19, 2017
A new UPS study reports U.S. online shoppers have no qualms about doing business with international retail sites if they can get a better price.
read nowRetail tech investment expectation bodes well for tool makers
June 15, 2017
A new Accenture Strategy report reveals greater tech investment by retailers could lead to $2.95 trillion in sales for technology makers.
read nowFather's Day spend will likely be record-setting event
June 15, 2017
Americans will spend more on Dad this year than in the past with Father's Day spending expected to hit a record-setting high of $15.5 billion, according to the…
read nowSoftBank buying Boston Dynamics to boost robotic advancements
June 12, 2017
Robotics pioneer Boston Dynamics, owned by Google's Alphabet Inc., is being acquired by SoftBank Group Corp.
read nowConsumers love tech in the brick-and-mortar retail experience
June 12, 2017
A new Bouncepad survey reveals U.S. consumers love stores that offer technology and they want more tech options in the shopping experience.
read nowHandbags ruled in Mom's day shopping this year
June 7, 2017
When it comes to buying something for mom on her special day, a good number of consumers hit the handbag and purse aisles, according to a new research from…
read nowConsumers hungry for 3D printing, targeted notifications
June 6, 2017
A new Interactions survey on what shoppers want from retail technology reveals consumers are hungry for targeted notifications in the shopping experience and…
read nowGraduation time is boom time for retailers
June 2, 2017
Consumer spend on graduation is predicted to hit an all-time high this year.
read nowGoogle aims to track shoppers beyond online behavior
June 1, 2017
Google wants to know what consumers are buying offline so it can hone its digital advertising strategy.
read nowConsumers spent big in April thanks to tax refunds, income jump
May 31, 2017
Healthier salaries and tax refunds spurred big consumer spending in April resulting in a 0.4 percent jump.
read nowAmazon adds grocery pickup kiosks in Seattle
May 30, 2017
Amazon.com Inc. has opened two grocery pickup kiosks in Seattle in an effort to compete against "click and collect" shopping options from supermarket…
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