Consumers want personal touch, seamless customer journey

June 3, 2019

A JLL study on shopper expectations reveals consumers want and expect skilled customer service, personalization, convenience and a sharing economy.

What revived legacy retail brands need to do to survive

Harry Dewhirst, president at Blis, shares insight on what retail brands need to do on the comeback trail and why using data across all channels is key to the…

Survey: Spending money brings a tinge of guilt

May 31, 2019

Consumers experience guilt when spending money, especially if they aren't getting a discount.

Coinstar lets consumers purchase bitcoin with cash in 2,200-plus locations

May 31, 2019

Consumers can buy bitcoin with cash at more than 2,200 Coinstar locations in 21 states and the District of Columbia, according to a press release.

Building customer loyalty starts with greater workforce visibility

Amanda Nichols, senior manager, retail and hospitality practice group, Kronos, writes that by streamlining store execution retailers can drive higher employee…

Fashion retailer boosts store operations, customer satisfaction with Oracle technology

May 30, 2019

Kamal Osman Jamjoon Group LLC, a fashion retailer with more than 700 stores, now has a more unified view of operational data, improved store operations and is…

Arkansas credit union taps Popio Mobile Video for on-the-go member service

May 30, 2019

POPio Mobile Video, an interactive mobile video banking solution, will enable face-to-face video collaboration for 7,200 members of River Valley Community…

Vuitton handbags boast AMOLED displays

May 29, 2019

The latest flexible display (think foldable smartphones, roll-up TVs) will soon be on a special line of Louis Vuitton handbags.

Top 3 reasons to attend the ICX Summit

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Keeping up with constant changes in technology can be a major challenge, especially when many solutions also carry a high price tag. The upcoming ICX Summit…

Stein Mart now home to Amazon Hub lockers

May 23, 2019

Stein Mart is installing Amazon Hub lockers in nearly 200 stores, providing consumers an option for Amazon order pick-up and returns.

Target beats first quarter expectations, fulfillment plays big role in digital growth

May 23, 2019

The first quarter of 2019 has proved to be a boon for Target Corp. as the retailer boasted better than expected comparable sales, robust traffic growth as well…

Gas station retailers eating into fast food market share

May 20, 2019

Fast food restaurants have always been the go-to for a quick bite, but gas station convenience stores are coming on strong by improving their options. And…

Haverdash puts fashion on the rental shelf

May 17, 2019

Haverdash is a new unlimited rental service offering fashion lovers an opportunity to experiment.

H&M talks customer engagement and digital signage

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Digital signage isn't just for pushing sales, it's also useful for crafting better customer engagement. By doing this, retailers can improve sales and create…

Walmart launching next-day delivery in Vegas, SoCal and Phoenix

May 14, 2019

In an obvious response to Amazon's recent one-day delivery announcement, Walmart Inc. is rolling out next-day delivery this week to stores in Las Vegas…

Why retailers need to focus on localized social media, marketing

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A free webinar, sponsored by social media and online reputation management platform SOCi, offers in-depth insight on why retail brick-and-mortar retailers need…

There is no retail apocalypse but rather a retail experiential evolution taking place

Charles Dimov, vice president of marketing, OrderDynamics, writes that retail is not dying and that experiential retail is landing everywhere. And, as…

Nike prepping footwear sizing feature for app, retail stores

May 10, 2019

Nike wants to make sure its customers buy footwear that fits and is prepping a Nike Fit functionality in its app and within physical store locations to make…

Amazon Go goes with cash in New York City

May 9, 2019

The first Amazon Go store in New York City opened for business this week and is taking cash as well as offering a cashierless checkout customer experience.

Nayax adds loyalty, refund feature to digital payment app for unattended businesses

May 8, 2019

Nayax LLC has upgraded its digital wallet app to include loyalty and the ability to offer automated refunds for unattended points of sale, including…