Sam’s Club launches enhanced tier to Express delivery

May 25, 2026

Sam's Club has launched enhanced express delivery that offers delivery in an hour or even less.

How accessible packaging is changing the retail experience

by Andy Meadows — Vice President of Product, Loftware

Walk through any store and you’ll see QR codes on packaging, connecting shoppers to recipes, promotions and brand information. But for millions of consumers…

Ace Hardware debuts AI-powered assistant

May 21, 2026

Ace Hardware has deployed a AI-powered assistant, called 'Hey ARMA,' aimed at helping store associates better serve customers in real time.

C-store RaceTrac redefines loyalty via enhanced rewards program

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

RaceTrac, a leading convenience store retailer, partnered with Capillary Technologies, an AI-powered loyalty solution provider, to enhance the RaceTrac Rewards…

Amazon drone delivery slated for upstate New York

May 18, 2026

Amazon is aiming to provide drone delivery in under two hours to the Syracuse, New York area.

Ahold Delhaize USA expands digital commerce capabilities

May 15, 2026

Grocery retail group Ahold Delhaize USA is partnering with SmartCommerce to expand Click2Cart across its five omnichannel U.S. grocery brands.

Giant Eagle teams with Ibotta for digital promotions

May 14, 2026

Giant Eagle, a multi-format food and pharmacy retailer, has joined the Ibotta Performance Network, selling it as its exclusive provider of digital promotions…

Why the best retail technology makes associates more, not less, visible

by Tim McCracken Jr. — Chief Revenue Officer, SOLUM America

The human element isn't something you bolt on through training or policy alone. It's shaped by how the store operates day to day.

Costco tweaks its iconic hot dog deal

May 12, 2026

Costco is still selling its well-known, and beloved, $1.50 hot dog deal (a quarter-pound all-beef dog and a 20-ounce soda with endless refills) but the…

Mobility at the forefront: How mobile POS is redefining specialty retail

Mobile POS is reshaping specialty retail at the moment of decision. Retailers are equipping associates to assist customers, complete transactions anywhere in…

Amazon adds Ozempic to pharmacy kiosks

May 8, 2026

Amazon Pharmacy is expanding its diabetes treatment offerings by adding the pill version of Ozempic to its pharmacy platform and select kiosks, while also…

Disneyland deploys facial recognition tech

May 7, 2026

Disneyland has installed facial recognition technology at some entrances to the California park in a quest to stop fraud and speed up visitor re-entry.

Vitamin Shoppe leader talks delivery strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Leanna Buttner, senior director of digital commerce for The Vitamin Shoppe, shares insight on the retailer's strategy to expand same-day delivery into its own…

Bookstore promos shop with vending machine

May 5, 2026

A book vending machine has launched at Krog Street Market in Atlanta, according to a Secret Atlanta report, offering readers a convenient way to pick up books…

How digital signage is changing hospitality customer experience

by Bradley Cooper — Editor, Connect Media

Going forward, hospitality AV will be more connected, more intelligent and more immersive than ever before. Systems will increasingly operate as part of a…

Disney, Hulu team on interactive, immersive storefronts

May 1, 2026

Disney+ and Hulu have launched "The Drama You Want," interactive storefront experiences in Manhattan, New York and Santa Monica, California.

Psychologists outline why many skip self-checkout

May 1, 2026

Despite the convenience of self-checkout kiosks, many shoppers still choose staffed checkout lanes, even when lines are longer. Experts claim the decision…

How leading retailers are re-thinking the role of the shopping cart

by Fraser Neil — Chief Sales Officer, Cust2Mate

The shopping cart has always been central to the store. In 2026, the retailers pulling ahead are the ones finally treating it as a strategic asset, not just a…

Maryland 1st state to ban surveillance pricing in grocery outlets

April 29, 2026

Maryland is the first U.S. state to outlaw the use of surveillance pricing in grocery stores and the use of personal data to set potentially higher prices.

Retailers brace for self-checkout limits

April 29, 2026

Major U.S. retailers including Walmart, Target and Costco are facing potential operational changes as lawmakers in several states move to tighten regulations…