The ROI of getting shoppers into the holiday spirit with in-store visuals

by Gerry Price — President & CEO, North America, The Look Company

A data-focused approach to in-store holiday visuals and displays lets retailers make informed decisions about aspects of the shopping experience they’ve…

Dog grooming service Woof Gang chief talks digital roadmap strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Pet retailer Woof Gang is embracing digital technology to drive growth, enhance pet owners’ experience and build a fully integrated tech stack to drive value…

Product Launch: APOLLO Round Touch Tables

Introducing APOLLO true round multi-touch tables, with 10 touch points and customizable software for round displays.

Woof Gang debuts app for booking, managing appointments

November 19, 2025

Woof Gang, the fourth largest pet retailer in the U.S., has launched its first-ever app that lets customers book, manage and confirm grooming appointments.

Target debuts AI-powered holiday shopping experience

November 18, 2025

Target aims to make holiday shopping easier, smarter and more fun and has debuted AI-powered tools to make that happen.

Netflix hits the mall offering up immersive experiential experiences

November 17, 2025

Netflix, a subscription streaming service, is tapping the mall experience in its initial experiential strategy — a Netflix House that's opening in the King of…

Let's Talk Retail Episode 5: How Produce Recognition Tech is Revolutionizing Self-Checkout

This episode of Let’s Talk Retail explores how AI-powered produce recognition is transforming grocery checkout. Toshiba’s Johanna Hinkle explains how smart…

How privacy and trust is the new formula for winning customers

by Charlotte Scott — Digital Rights Advocate and Global Partnerships Communications Lead, ExpressVPN

Data privacy has become a differentiator that customers are willing to reward. But privacy shouldn’t be treated as a tick box exercise. It has to be treated as…

Tommy Bahama taps Aptos ONE for next-gen retail experience

November 13, 2025

Tommy Bahama is deploying the Aptos One mobile point-of-sale application to enhance the guest experience, optimize store operations and support growth…

How AI fraud detection protects retail loyalty programs

by Casper Luchies — Account Executive & SDR Team Lead, Klippa

Retailers who proactively adopt AI fraud detection will gain a competitive advantage. By preventing fraud before it happens, they can protect revenue, preserve…

Tariffs will impact prices as holiday shopping season arrives

November 10, 2025

The tariffs enacted by President Donald Trump since April will impact prices just as the holiday shopping season arrives.

Walmart debuts AI shopping tools as holiday season arrives

November 10, 2025

Walmart is offering shoppers several AI-powered shopping experiences this holiday shopping season.

AR reality experience propelling an engaging footwear shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

An AR experience featuring a friendly monster named Tootsie is making footwear measuring a fun time for young shoppers.

Amazon building smart delivery glasses to help drivers

November 5, 2025

Amazon is aiming to help its delivery associates identify hazards and improve customer delivery with the development of smart delivery glasses.

From the Living Room to the Waiting Room

QR-enabled kiosks are helping bridge the gap between the patient portal and on-site check-in.

Presented by Zebra Technologies

Effective strategies for making your customers feel like they’re top priority

by Cynthia Mielke — VP, Strategic Partnerships, Tango

When you're building a successful business, keeping this reality in mind is key to retaining customers. Luckily, there are strategies you can use to show…

Mini art vending machine finds a home at a brewery

November 4, 2025

A vending machine at Commonwealth Brewing Co. in Fairfax, Virginia, is offering miniature art prints instead of snacks as part of a local initiative to…

Lidl Great Britain launches mobile payment through Lidl Plus app

November 4, 2025

Lidl GB has launched Lidl Pay, a mobile payment feature built into its Lidl Plus rewards app, as part of the retailer's ongoing investment in technology and…

Aldi removes self-checkout lanes at some Maryland stores

November 3, 2025

Aldi has removed self-checkout lanes at several stores in Montgomery County in Maryland, including locations in Germantown and Montgomery Village, as part of a…

From destination to signal: How AI is rewiring the role of brand websites in retail

by Joseph Perello — Founder and CEO, Props

In a world where shopping starts with a prompt, the question is no longer “How do I get traffic to my site?” It’s “What does my content teach the machine about…