Customer Service News
Target ups men's grooming strategy with new store experience, products
May 22, 2018
Target is debuting in-store improvements in its men's grooming departments and "doubling down" on offerings and elevating the experience for the male consumer.
read nowNuggets testing blockchain e-commerce mobile app
May 21, 2018
Nuggets, an e-commerce payments and ID platform, has opened up its mobile app Alpha to iOS users.
read nowWirecard powering contactless payments in Garmin smartwatches
May 18, 2018
Wirecard is partnering with Garmin to provide Garmin smartwatch owners a digital payment experience through Wirecard's flagship product, boon, according to a…
read nowDoorDash delivery partnership pays off for Chipotle
May 17, 2018
The national delivery partnership between Chipotle Mexican Grill and DoorDash is proving to be a winning, and lucrative, strategy.
read nowAmazon's Whole Foods grocery delivery service hits a few more markets
May 17, 2018
Denver, Sacramento and San Diego Amazon Prime members can now enjoy free two-hour delivery, on orders more than $35, from Whole Foods Market.
read nowWalmart shutters Scan&Go due to consumer disinterest
May 16, 2018
There's no more Scan&Go happening at Walmart as the top retailer has shuttered the cashierless checkout app.
read nowPanera rolls out nationwide delivery
May 9, 2018
Panera Bread has expanded delivery across the United States with the service now available in 897 cities and 43 states. The service — which is entirely digital…
read nowWalmart, DoorDash team up on grocery delivery
May 8, 2018
Walmart and DoorDash are teaming up to expand Walmart's online grocery delivery service, beginning with the Atlanta metro market.
read nowKmart: Bring your Toys R Us gift cards to us
May 1, 2018
As Toys R Us continues to move forward in its reorganization and bankruptcy process, fellow retail competitor Kmart is offering to help consumers who may be…
read nowElectrify America prepping EV stations for Walmart, Target
April 27, 2018
Electrify America will install "ultrafast" electric vehicle chargers at more than 100 retail, convenience and refueling locations across the U.S., including…
read nowAmazon Prime members now have car trunk delivery option
April 27, 2018
Amazon Prime members owning a technology compatible vehicle can now have deliveries dropped in the car trunk via Amazon's Key app and either GM's OnStar…
read nowAmazon shuttering Whole Food's reward program
April 25, 2018
Fulfilling a statement made early on following its acquisition of Whole Foods, Amazon is closing down the grocer's less than one-year old rewards program and…
read nowMeijer hops on scan-and-pay bandwagon
April 23, 2018
Meijer is the latest supermarket chain to jump on the shop-and-scan bandwagon and will roll out the technology to all its stores by the end of the summer…
read nowTarget launches drive-up pickup service
April 23, 2018
Target is offering customers a new way to grab what they need from the retailer with its new "Drive Up" service available in Florida, Texas and throughout the…
read nowWalmart building, remodeling and tapping interactive displays
April 19, 2018
Walmart is building 20 new stores and remodeling hundreds of existing locations, mostly in Florida and Texas, with new designs on everything from aisle layout…
read nowAmazon offering in-home gadget service
April 19, 2018
On the heels of announcing a partnership with Best Buy to sell its Fire-enabled televisions, Amazon is reportedly also setting up its own 'Geek Squad…
read nowAmazon partners with Best Buy on Amazon Fire TV strategy
April 19, 2018
Amazon is partnering with Best Buy in an exclusive agreement to sell its Amazon Fire smart televisions sold via Best Buy's Insignia brand and Toshiba.
read nowTGI Fridays focused on personal, genuine customer interaction
April 17, 2018
TGI Fridays is partnering with SessionM, a customer data and engagement platform, to enhance its omnichannel strategy and drive stronger connection with…
read nowWalmart prepping hundreds of high-tech pickup towers
April 17, 2018
In the quest to provide consumers fast and easily product pick up, Walmart plans to expand its 'high-tech' pickup towers at stores. In the past year Walmart…
read nowAmazon expands Key access nationwide
April 13, 2018
Amazon's Key smart entry technology is now available nationwide and the in-home Key delivery program is available to Prime members in 37 specific cities.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
