Most big e-commerce retailers focused on 2-day delivery

June 28, 2023

In response to consumer expectations around fast and dependable delivery, a good majority, 72%, of large online retailers plan to invest in two-day delivery in…

Automation a win-win for grocers, consumers

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Automating online grocery selection can bring savings for food markets and consumers and drive a more rewarding customer experience.

Skincare brand launches virtual store

June 20, 2023

Laneige, a skincare brand, has launched an immersive virtual store with e-commerce platform partner Obsess.

J Crew taps Obsess to power immersive virtual store experience

June 13, 2023

Fashion retailer J.Crew has launched an immersive virtual store that offers a 3D experience in celebration of the retailer's 40th anniversary.

PetSmart’s loyalty strategy is all about getting personal

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The pet retailer’s loyalty program is at 60 million members and counting.

Online electronics shoppers spending stays the course

June 9, 2023

Nearly 70% of global online electronics shoppers will spend the same or more this year and sustainability is a key purchasing decision for 92% of Gen Z and 90…

Walmart tweaks packaging, fulfillment process to reduce waste

June 5, 2023

Walmart customers picking up items at curbside, or through home delivery, will see a change when it comes to product packaging.

Supermarkets beating Amazon in online shopping satisfaction

June 1, 2023

When it comes to online food shopping satisfaction Amazon isn't leading the pack as supermarkets are providing greater levels of satisfaction, according to a…

Walmart debuts high-tech market fulfillment center

May 30, 2023

Walmart has opened its first high-tech market fulfillment center in Arkansas, marking its second in the U.S.

Retailer inventory piles on the decline

May 30, 2023

The midway point of 2023 brings good news regarding the swelling and challenging merchandise inventory retailers have been grappling with for most of a year…

Home goods retailer taps Bluecore to drive digital marketing

May 25, 2023

Lulu and Georgia, a home goods retailer, is deploying Bluecore's retail growth automation system to drive its digital marketing efforts and so far the results…

Google wings delivery to baseball game consumer

May 24, 2023

Google delivered a package to a baseball fan at Denver's Coors Field stadium to show off its Google Wing drone.

Target chief cites ‘softness’ regarding Q1 results

May 18, 2023

Target sales grew 0.5% due to what company leaders call "continued softness" in discretionary product categories but were happy with store traffic growth of…

Container Store debuts resale program for customers

May 16, 2023

The Container Store Inc. has launched a "Closet Clean Out" resale program that lets customers resell gently worn clothing and items for shopping credit with…

Rethinking the retail return

Why the overall retail return process could use an overhaul in 2023.

Jenny Craig shutters store locations

May 9, 2023

Weight loss and nutrition company Jenny Craig has shut down its physical stores after attempts to secure financing proved futile.

4 ways rich product content helps boost retail digital sales

by Randy Mercer — VP, Global Products, 1WorldSync

To meet (and exceed) consumer expectations, brands must maintain product content consistency across all channels.

5 ways to optimize online experiences to reach a new generation of shoppers

As consumers face continued economic uncertainty, punishing inflation, and other disruptive factors, many are changing their buying behaviors again.

Luxury fashion brand teams up on unique showcase experience

May 3, 2023

Luxury fashion brand Valentino is tapping GameOn Technology's chat platform for an innovative showcase and customer experience.

Toys R' Us heading to Mexico

May 2, 2023

For the first time ever there will be a Toys Us brand presence in Mexico.