E-commerce News & Media
Poshmark debuts live shopping approach
May 2, 2023
Fashion resale marketplace Poshmark has debuted Posh Shows, a live shopping product that lets users livestream on Poshmark to sell items.
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Bed Bath & Beyond advances to bankruptcy
April 26, 2023
Bed Bath & Beyond formally filed for Chapter 11 this week and plans to shutter its 360 stores and 120 buybuy Baby locations.
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home24 taps Constructor to boost product search capabilities
April 25, 2023
Online retailer home24 is deploying technology from Constructor to provide a more feature-rich, intuitive and personalized experience via better search…
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3 things retailers should know about search and browse
by Sanjay Mehta — Head of Industry, eCommerce, Lucidworks
To deliver relevant search results, retailers need to understand search queries and return the precise results that match what shoppers are looking for.
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American Eagle launches vintage clothing resale shop
April 24, 2023
American Eagle Outfitters and thredUP have launched a resale shop of secondhand and vintage AE clothing available for sale at ae.thredup.com.
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David’s Bridal laying off thousands of workers
April 19, 2023
David's Bridal, a wellknown bridal dress and accessory retailer, is laying off thousands of workers but will fulfill orders without disruption or delay…
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Walmart merchandising chief leaving post
April 18, 2023
Charles Redfield, Walmart's chief merchandising officer for its U.S. division, is leaving the job as of May 1.
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Best Buy slashing workforce, will focus on e-commerce strategy
April 18, 2023
Electronics retailer Best Buy is reportedly slashing hundreds of store workers and focusing heavier on its e-commerce strategy.
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Amazon enacts return fee for UPS users
April 17, 2023
Amazon customers who decide to return an item via a UPS store now will pay a $1 fee.
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Return charges spurring brand abandonment
April 13, 2023
Over one-third, 34%, of U.S. consumers have switched off a brand they had been loyal to in order to avoid paid returns.
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Consumer satisfaction and the end of free returns
by Jorge Lopera — Vice President, Head of Global Strategy, FarEye
For retailers, the last mile has become an important extension of their brand. For logistics providers, fulfilling last-mile deliveries has become a…
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Retail growth to dip a bit this year
April 5, 2023
Retail sales growth will hit between 4% and 6% this year, reaching between $5.13 trillion and $5.23 trillion, according to the National Retail Federation.
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Walmart revamps digital storefront
April 4, 2023
Walmart has redesigned its e-commerce homepage and its app and built a more customer-centric storefront in a quest to drive customer engagement as well as…
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Lush, Victoria’s Secret, Party City jump aboard DoorDash
March 28, 2023
Delivery services provider DoorDash has several new retailers on its service, including Lush Cosmetics, Victoria's Secret and Party City.
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Millennials are the big retail spenders this year
March 28, 2023
Global e-commerce spending will be led by millennials this year and they prefer online versus in-store when it comes to shopping.
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Customer communications present unique challenges for delivery services
by Jim Tyrrell — Vice President of Enterprise Product Management, TNS
In my prior column, we discussed the impact of eroding consumer trust in voice calling on retailers' ability to engage and connect with customers. When…
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Walmart reducing workforce at 5 fulfillment operations
March 27, 2023
Walmart is giving 90-day notice to hundreds of workers at U.S. fulfillment centers as the retail giant is cutting back and eliminating night and weekend…
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A revival of Blockbuster Video? Online website indicates yes
March 27, 2023
The last Blockbuster Video store closed four years ago but online rumours are swirling the once popular entertainment brand may be back in play.
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3 ways retailers can play offense with CX this year
by Jim Katzman — Principal, CX Strategy & Enablement, InMoment
The holidays are over, we are all breaking new year's resolutions — now it's time to get to work. And if you're reading this article, your work is likely…
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Amazon adds 9K to layoff list
March 20, 2023
Amazon, in the space of four months, is laying off 27,000 workers in total, given an additional 9,000 announced today.
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