Container Store debuts resale program for customers

May 16, 2023

The Container Store Inc. has launched a "Closet Clean Out" resale program that lets customers resell gently worn clothing and items for shopping credit with…

Rethinking the retail return

Why the overall retail return process could use an overhaul in 2023.

Jenny Craig shutters store locations

May 9, 2023

Weight loss and nutrition company Jenny Craig has shut down its physical stores after attempts to secure financing proved futile.

4 ways rich product content helps boost retail digital sales

by Randy Mercer — VP, Global Products, 1WorldSync

To meet (and exceed) consumer expectations, brands must maintain product content consistency across all channels.

5 ways to optimize online experiences to reach a new generation of shoppers

As consumers face continued economic uncertainty, punishing inflation, and other disruptive factors, many are changing their buying behaviors again.

Luxury fashion brand teams up on unique showcase experience

May 3, 2023

Luxury fashion brand Valentino is tapping GameOn Technology's chat platform for an innovative showcase and customer experience.

Toys R' Us heading to Mexico

May 2, 2023

For the first time ever there will be a Toys Us brand presence in Mexico.

Poshmark debuts live shopping approach

May 2, 2023

Fashion resale marketplace Poshmark has debuted Posh Shows, a live shopping product that lets users livestream on Poshmark to sell items.

Bed Bath & Beyond advances to bankruptcy

April 26, 2023

Bed Bath & Beyond formally filed for Chapter 11 this week and plans to shutter its 360 stores and 120 buybuy Baby locations.

home24 taps Constructor to boost product search capabilities

April 25, 2023

Online retailer home24 is deploying technology from Constructor to provide a more feature-rich, intuitive and personalized experience via better search…

3 things retailers should know about search and browse

by Sanjay Mehta — Head of Industry, eCommerce, Lucidworks

To deliver relevant search results, retailers need to understand search queries and return the precise results that match what shoppers are looking for.

American Eagle launches vintage clothing resale shop

April 24, 2023

American Eagle Outfitters and thredUP have launched a resale shop of secondhand and vintage AE clothing available for sale at ae.thredup.com.

David’s Bridal laying off thousands of workers

April 19, 2023

David's Bridal, a wellknown bridal dress and accessory retailer, is laying off thousands of workers but will fulfill orders without disruption or delay…

Walmart merchandising chief leaving post

April 18, 2023

Charles Redfield, Walmart's chief merchandising officer for its U.S. division, is leaving the job as of May 1.

Best Buy slashing workforce, will focus on e-commerce strategy

April 18, 2023

Electronics retailer Best Buy is reportedly slashing hundreds of store workers and focusing heavier on its e-commerce strategy.

Amazon enacts return fee for UPS users

April 17, 2023

Amazon customers who decide to return an item via a UPS store now will pay a $1 fee.

Return charges spurring brand abandonment

April 13, 2023

Over one-third, 34%, of U.S. consumers have switched off a brand they had been loyal to in order to avoid paid returns.

Consumer satisfaction and the end of free returns

by Jorge Lopera — Vice President, Head of Global Strategy, FarEye

For retailers, the last mile has become an important extension of their brand. For logistics providers, fulfilling last-mile deliveries has become a…

Retail growth to dip a bit this year

April 5, 2023

Retail sales growth will hit between 4% and 6% this year, reaching between $5.13 trillion and $5.23 trillion, according to the National Retail Federation.

Walmart revamps digital storefront

April 4, 2023

Walmart has redesigned its e-commerce homepage and its app and built a more customer-centric storefront in a quest to drive customer engagement as well as…