Trek boosts online conversions by 200% with new product discovery experience

Trek Bicycle uses Zoovu to increase purchase confidence and drive sales. A new AI-driven question-and-answer flow in Trek's product discovery experience…

Presented by Zoovu

Maximize Channel Partner Revenue

Take merchandising to the next level. By syndicating Product Discovery Experiences, you'll guarantee a consistent representation of your products everywhere…

Presented by Zoovu

TikTok Shop launches in US

September 13, 2023

Social media channel TikTok has launched an online shop featuring products from creators and brands on the platform.

JCPenney investing $1B to boost customer experience, operations

September 7, 2023

JCPenney has created a self-funded reinvestment plan of more than $1 billion to enhance customer experience across its physical footprint, improve digital…

Amazon raises non-Prime member free ship order to $35

August 31, 2023

Amazon has raised the minimum free ship order, for non-Prime members, from $25 to $35.

The role of e-commerce analytics in informing business strategy

by Gabe Wight — CEO of Webáta, a 1WorldSync Company, 1WorldSync

Learn why it’s imperative brands understand the role analytics play in the success of their e-commerce efforts, especially in the relatively new territory of…

Singapore online retailer partners with Forever 21 parent company

August 28, 2023

Shein, a Singapore-based online fashion and beauty marketplace, is partnering with Sparc Group Holdings II LLC to expand distribution via Sparc's Forever 2…

Redefining omnichannel capabilities to deliver the ultimate customer experience

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

The convenience of online channels has changed consumer demands for good as they want information and access to items at the click of a button.

Most shoppers want a better search experience

August 14, 2023

Six of 10 online shoppers want a better product search experience and think the online search function on retail websites needs an upgrade.

4 use cases of AI in the retail industry

When implemented properly and appropriately, AI can transform the way retailers operate and give merchants intelligent tools for streamlining their operations…

City Furniture's shopping experience is all about knowing the customer

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

City Furniture can now identify more site visitors, which means improved targeted offers and greater insight about the shopper.

Amazon 2nd Prime Day set for October

August 9, 2023

Amazon is holding a second Prime Day event this year for Prime members across 19 countries and calling it Prime Big Deal Days.

Bed Bath & Beyond back in business as Overstock.com

August 9, 2023

Consumers who love Bed Bath & Beyond just need to hit up BedBath&Beyond.com to find home goods as it's been re-launched by new owner Overstock.com …

Food Lion boosts shopping experience via upgrade strategy

August 7, 2023

Supermarket chain Food Lion has enhanced the shopping experience via upgrades at 47 stores.

Wayfair app taps AI for room design feature

August 2, 2023

Wayfair's new app, Decorify, uses generative AI to let users create photo realistic room images for design purposes.

Cyclist retailer taps Logic for insights-driven decision making

August 1, 2023

WiggleCRC, an online retailer of specialist cycling, running and swimming apparel accessorites, is deploying a retail analytics solution from Logic to drive…

TikTok launching US online China goods shop

August 1, 2023

TikTok is getting ready to launch the TikTokShop, an e-commerce platform that will sell items from China and eventually goods from additional countries.

Fabric retailer Joann taps Flybuy for BOPIS nationwide

July 31, 2023

Fabric and sewing retailer Joann is expanding its deployment of Flybuy's location technology platform to power a buy online, pickup in store option for…

Fabletics gets personal with customers in-store and online

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Activewear brand Fabletics has deployed Salesfloor's customer engagement platform to personalize the customer experience and creating connected conversations…

Amazon Prime Day bests expectations despite increasing competition

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

By all accounts, its own and industry watchers, Amazon Prime Day 2023 was a resounding success for Amazon, its third-party sellers and consumers seeking a…