E-commerce News & Media
Bed Bath & Beyond back in business as Overstock.com
August 9, 2023
Consumers who love Bed Bath & Beyond just need to hit up BedBath&Beyond.com to find home goods as it's been re-launched by new owner Overstock.com …
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Food Lion boosts shopping experience via upgrade strategy
August 7, 2023
Supermarket chain Food Lion has enhanced the shopping experience via upgrades at 47 stores.
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Wayfair app taps AI for room design feature
August 2, 2023
Wayfair's new app, Decorify, uses generative AI to let users create photo realistic room images for design purposes.
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Cyclist retailer taps Logic for insights-driven decision making
August 1, 2023
WiggleCRC, an online retailer of specialist cycling, running and swimming apparel accessorites, is deploying a retail analytics solution from Logic to drive…
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TikTok launching US online China goods shop
August 1, 2023
TikTok is getting ready to launch the TikTokShop, an e-commerce platform that will sell items from China and eventually goods from additional countries.
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Fabric retailer Joann taps Flybuy for BOPIS nationwide
July 31, 2023
Fabric and sewing retailer Joann is expanding its deployment of Flybuy's location technology platform to power a buy online, pickup in store option for…
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Fabletics gets personal with customers in-store and online
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Activewear brand Fabletics has deployed Salesfloor's customer engagement platform to personalize the customer experience and creating connected conversations…
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Amazon Prime Day bests expectations despite increasing competition
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
By all accounts, its own and industry watchers, Amazon Prime Day 2023 was a resounding success for Amazon, its third-party sellers and consumers seeking a…
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Online shopper population shrinking
July 20, 2023
More than half, 52%, of post-pandemic e-commerce customers are no longer shopping online compared to a year ago.
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The value of click and collect experiences
by Bobby Marhamat — CEO, Raydiant
Part of a great in-store experience is click and collect which has gained in popularity as an easy, low-interaction way for customers to purchase items online…
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Staples now serving as Amazon return center
July 13, 2023
Amazon has partnered with Staples to create drop-off locations for product returns.
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Sam's Club leveraging data to boost customer shopping experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Sam’s Club knows real-time insights make for better-informed decision making and, ultimately, boost the customer’s shopping experience.
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Overstock.com now Bed Bath & Beyond
July 7, 2023
Online retailer Overstock.com is now Bed Bath & Beyond after acquiring the bankrupt retailer's name, loyalty program and domain for more than $21 million.
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Australian brand taps NewStore to unified customer experience
July 5, 2023
Lorna Jane, an Australia-based activewear brand, is deploying NewStore's mobile-first omnichannel cloud platform across its 107 stores to boost omnichannel…
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Amazon Prime Day: Predictions, projections, expectations
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Amazon's biggest annual sale event, Prime Day, is taking place July 11-12. Industry watchers share predictions on what's become an online retail institution.
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Most big e-commerce retailers focused on 2-day delivery
June 28, 2023
In response to consumer expectations around fast and dependable delivery, a good majority, 72%, of large online retailers plan to invest in two-day delivery in…
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Automation a win-win for grocers, consumers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Automating online grocery selection can bring savings for food markets and consumers and drive a more rewarding customer experience.
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Skincare brand launches virtual store
June 20, 2023
Laneige, a skincare brand, has launched an immersive virtual store with e-commerce platform partner Obsess.
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J Crew taps Obsess to power immersive virtual store experience
June 13, 2023
Fashion retailer J.Crew has launched an immersive virtual store that offers a 3D experience in celebration of the retailer's 40th anniversary.
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PetSmart’s loyalty strategy is all about getting personal
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The pet retailer’s loyalty program is at 60 million members and counting.
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