Global e-commerce market to hit $9.3T by 2027

October 9, 2023

The global e-commerce market will be worth $9.3 trillion in four years, according to a GlobalData forecast.

La-Z-Boy's updated AR strategy drives immersive experience

October 6, 2023

A next-gen 3D AR initiative on La-Z-Boy's online site is finding fans as there has been a 150%-plus jump in shoppers using its 3D product exploration tool.

Unleash Imagination: Guiding Customers to Discover Inspiring LEGO Sets on Every Retail Partner Channel

LEGO® has embarked on a journey to develop a scalable solution that will revolutionize the way you find and choose LEGO® sets, ensuring an unparalleled…

Presented by Zoovu

Global online retail market will hit $9.93T by 2030

October 4, 2023

The global online retail market, valued at $4.56 trillion in 2022, is projected to hit $9.93 trillion by 2030, according to a Kings Research report.

How AR glasses will revolutionize the buying experience in physical retail environments

by Ari Grobman — CEO, Lumus

AR has the potential to transform how and why we make payments and buy certain items, simplifying processes and virtually eliminating the need to take out our…

TikTok: Crafting a successful shopping experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

For brands whose primary audience overlaps significantly with the typical TikTok user, the platform could potentially be a primary touch point.

Gen Z views AI as e-commerce booster

September 28, 2023

A hefty number of Gen Z consumers, 88%, believe AI will improve online shopping.

Crayola now in the flower business

September 27, 2023

Iconic crayon brand Crayola has launched Crayola Flowers, an online shop offering bouquets and boxed flowers.

Trek boosts online conversions by 200% with new product discovery experience

Trek Bicycle uses Zoovu to increase purchase confidence and drive sales. A new AI-driven question-and-answer flow in Trek's product discovery experience…

Presented by Zoovu

Maximize Channel Partner Revenue

Take merchandising to the next level. By syndicating Product Discovery Experiences, you'll guarantee a consistent representation of your products everywhere…

Presented by Zoovu

TikTok Shop launches in US

September 13, 2023

Social media channel TikTok has launched an online shop featuring products from creators and brands on the platform.

JCPenney investing $1B to boost customer experience, operations

September 7, 2023

JCPenney has created a self-funded reinvestment plan of more than $1 billion to enhance customer experience across its physical footprint, improve digital…

Amazon raises non-Prime member free ship order to $35

August 31, 2023

Amazon has raised the minimum free ship order, for non-Prime members, from $25 to $35.

The role of e-commerce analytics in informing business strategy

by Gabe Wight — CEO of Webáta, a 1WorldSync Company, 1WorldSync

Learn why it’s imperative brands understand the role analytics play in the success of their e-commerce efforts, especially in the relatively new territory of…

Singapore online retailer partners with Forever 21 parent company

August 28, 2023

Shein, a Singapore-based online fashion and beauty marketplace, is partnering with Sparc Group Holdings II LLC to expand distribution via Sparc's Forever 2…

Redefining omnichannel capabilities to deliver the ultimate customer experience

by Dean Frew — CTO & SVP RFID Solutions at SML Group, SML RFID

The convenience of online channels has changed consumer demands for good as they want information and access to items at the click of a button.

Most shoppers want a better search experience

August 14, 2023

Six of 10 online shoppers want a better product search experience and think the online search function on retail websites needs an upgrade.

4 use cases of AI in the retail industry

When implemented properly and appropriately, AI can transform the way retailers operate and give merchants intelligent tools for streamlining their operations…

City Furniture's shopping experience is all about knowing the customer

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

City Furniture can now identify more site visitors, which means improved targeted offers and greater insight about the shopper.

Amazon 2nd Prime Day set for October

August 9, 2023

Amazon is holding a second Prime Day event this year for Prime members across 19 countries and calling it Prime Big Deal Days.