Why retailers need a conversion rate optimization program

September 26, 2022

Retailers seeking to drive sales and boost customer loyalty need an effective conversion rate optimization program for both physical and online stores. It can…

In-store shopping is back, consumers want free delivery

September 20, 2022

A hefty majority, eight in 10, of consumers are back to shopping in the store during the past 12 months and 52% cite it as their preference when it comes to…

Rent the Runway cutting corporate staff due to spending slowdown

September 19, 2022

Rent the Runway, an e-commerce company that lets customers rent, subscribe or buy designer apparel and accessories, will lay off 24% of its corporate workforce…

Online storefronts should come AI-backed by default

by Peter Szalontay — CEO and Founder, DataMilk

With the proper knowledge, strategy, and tools, creating a seamless, AI-powered UX is well within reach for retailers of any size.

Holiday season sales growth may hit over 7%

September 14, 2022

The U.S. retail sales this holiday season are expected to grow 7.1%, compared to last year, despite inflation and reported cutback by consumers when it comes…

Amazon pulls back on hiring

September 9, 2022

Amazon CEO Andy Jassy is pulling back on hiring after years of massive growth to keep up with pandemic demands.

Millennial, Gen Z shoppers prefer D2C when buying from online international brands

September 7, 2022

When it comes to shopping online at an international retailer or brand the majority of Gen Z (60%) and millennials (63%) like to buy direct rather than on a…

Dick’s Sporting Goods taps Metrical to personalize customer experience

September 6, 2022

Dick's Sporting Goods is partnering with Metrical and using Metrical's predictive AI decision engine to reduce cart abandonment, boost loyalty and brand…

THE SMART LOCKER: PAVING A NEW PATH FOR BUSINESS INTELLIGENCE

If the sight of a long checkout line is enough to make you pull a U-turn and head to a new restaurant or store, then you aren’t alone. So what is a smart…

Holiday season CX checklist: Is your network up to par?

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Yes it's August but the holiday season is just months away which means it's time retailers made sure networks and technology needs are up to par for the…

Drone delivery: Consumers want it, retailers making it happen

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

For years drone makers have been heralding how the technology can help the retailer struggling with faster and more efficient delivery. Consumers want it and…

H&M back to selling online in China

August 25, 2022

Fashion retailer H&M is open again for business online in China.

2nd Amazon Prime Day happening this fall

August 24, 2022

Amazon is reportedly hosting a second Prime Day sales event this fall.

Wayfair slicing 5% of global workforce

August 24, 2022

Home goods retailer WayFair is reducing its global workforce by 5%, about 900 jobs, in order to manage operating expenses and "realign investment priorities,…

E-commerce shopping remains high amid inflation

August 18, 2022

July was a robust e-commerce month as U.S. consumers continued to spend despite increasing inflation, according to a Mastercard SpendingPulse report that…

Signet Jewelers acquiring Blue Nile in $360M cash deal

August 16, 2022

Signet Jewelers Limited, a global retailer of diamond jewelry, is buying online fine jewelry company Blue Nile Inc. for $360 million in cash.

Improve Checkout Efficiency with Adjustable POS Scanners

Mounted on POS systems with an adjustable hinge, this innovative adjustable barcode scanner allows cashiers to easily read and analyze barcode labels by…

Amazon Prime members can shop retail stores via Amazon site, app

August 10, 2022

Amazon Prime members can now shop at retail brand stores, via the Amazon app and e-commerce site, and have purchases delivered as soon as the same day.

Online grocery hits plateau

August 9, 2022

Online grocery has plateaued and is now a convenience-focused part of a shopper's activity, according to a ChaseDesign survey.

Vallarta Supermarkets teams with stor.ai for e-commerce, picking solutions

August 5, 2022

California supermarket chain Vallarta Supermarkets is deploying stor.ai's white-label e-commerce and picking solutions in a quest to preserve brand identity in…