E-commerce News & Media
Skykit Joins the Datadog Marketplace
Skykit, a leader in digital signage and workplace experience solutions, announced today a new integration with Datadog, Inc. (NASDAQ: DDOG), the monitoring and…
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H&M to test return fees in some markets
October 4, 2022
Swedish fashion retailer H&M is getting ready to pilot a return fee strategy in some of its markets.
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3 experts share predictions for 2022 holiday retail sales season
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
With so much economic turmoil, and shoppers flowing back into stores, the 2022 holiday sales season is likely not to be typical in any manner.
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Inflation top worry for holiday shoppers
September 27, 2022
Nearly half of consumers, 48%, plan to shop early for this holiday season and the big reason is inflation, according to a Gartner Marketing survey.
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Food Lion expands pick-up service
September 27, 2022
Food Lion is expanding its to-go pick-up service to 24 stores in North Carolina and Kentucky starting this week.
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Why retailers need a conversion rate optimization program
September 26, 2022
Retailers seeking to drive sales and boost customer loyalty need an effective conversion rate optimization program for both physical and online stores. It can…
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In-store shopping is back, consumers want free delivery
September 20, 2022
A hefty majority, eight in 10, of consumers are back to shopping in the store during the past 12 months and 52% cite it as their preference when it comes to…
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Rent the Runway cutting corporate staff due to spending slowdown
September 19, 2022
Rent the Runway, an e-commerce company that lets customers rent, subscribe or buy designer apparel and accessories, will lay off 24% of its corporate workforce…
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Online storefronts should come AI-backed by default
by Peter Szalontay — CEO and Founder, DataMilk
With the proper knowledge, strategy, and tools, creating a seamless, AI-powered UX is well within reach for retailers of any size.
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Holiday season sales growth may hit over 7%
September 14, 2022
The U.S. retail sales this holiday season are expected to grow 7.1%, compared to last year, despite inflation and reported cutback by consumers when it comes…
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Amazon pulls back on hiring
September 9, 2022
Amazon CEO Andy Jassy is pulling back on hiring after years of massive growth to keep up with pandemic demands.
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Millennial, Gen Z shoppers prefer D2C when buying from online international brands
September 7, 2022
When it comes to shopping online at an international retailer or brand the majority of Gen Z (60%) and millennials (63%) like to buy direct rather than on a…
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Dick’s Sporting Goods taps Metrical to personalize customer experience
September 6, 2022
Dick's Sporting Goods is partnering with Metrical and using Metrical's predictive AI decision engine to reduce cart abandonment, boost loyalty and brand…
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THE SMART LOCKER: PAVING A NEW PATH FOR BUSINESS INTELLIGENCE
If the sight of a long checkout line is enough to make you pull a U-turn and head to a new restaurant or store, then you aren’t alone. So what is a smart…
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Holiday season CX checklist: Is your network up to par?
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Yes it's August but the holiday season is just months away which means it's time retailers made sure networks and technology needs are up to par for the…
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Drone delivery: Consumers want it, retailers making it happen
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
For years drone makers have been heralding how the technology can help the retailer struggling with faster and more efficient delivery. Consumers want it and…
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H&M back to selling online in China
August 25, 2022
Fashion retailer H&M is open again for business online in China.
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2nd Amazon Prime Day happening this fall
August 24, 2022
Amazon is reportedly hosting a second Prime Day sales event this fall.
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Wayfair slicing 5% of global workforce
August 24, 2022
Home goods retailer WayFair is reducing its global workforce by 5%, about 900 jobs, in order to manage operating expenses and "realign investment priorities,…
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E-commerce shopping remains high amid inflation
August 18, 2022
July was a robust e-commerce month as U.S. consumers continued to spend despite increasing inflation, according to a Mastercard SpendingPulse report that…
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