Wisconsin supermarket co-op goes digital with ordering

April 25, 2024

Willy Street Co-op, a group of cooperative supermarkets around Wisconsin's capital, has deployed digital ordering and fulfillment solutions from eGrowcery, a…

Neiman Marcus debuts immersive ‘retail-tainment’ experience

April 25, 2024

Neiman Marcus, in partnership with Balmain, has launched the 'Balmain Beach Club,' an immersive customer activation. The immersive experience is available in…

Optimizing Omnichannel Experiences with Best Labeling Practices for SMBs

Explore the transformative power of Star Micronics' smart labeling solutions to elevate SMBs’ omnichannel experiences and increase customer satisfaction.

The value of loyalty programs for grocery stores

A loyalty program has a positive impact by increasing customer frequency, improving customer retention, growing the average basket, and ensuring profitability.

Presented by RetailCustomerExperience.com

Online shoppers want lower prices, free shipping, product variety

April 1, 2024

When it comes to online shopping, the top three qualities consumers seek from an e-commerce retailer are lower prices (60%), free shipping (51%), a wide…

Why Food Packaging Labels Are Essential to Online Order Fulfillment

Online order fulfillment and food packaging labels increase restaurant and grocery stores’ productivity, accuracy, and customer satisfaction.

Boot Barn chief digital leader on crafting personalized experiences

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

John Hazen, chief digital officer at western wear retailer Boot Barn, shares how the company is reaching customers through multiple channels to drive a…

Walmart embracing the wonder of a mealtime super app

by Cherryh Cansler — Editor, FastCasual.com

Daniel Shlossman reveals the strategy behind Wonder, a digital-forward food hall concept created by former Walmart eCommerce CEO and Jet.com founder Marc Lore.

All-in-One Point of Sale System for Independent Retailers

National Retail Solutions POS: Streamlining Operations for Independent Retailers NRS provides point-of-sale (POS) solutions designed specifically for the…

Presented by National Retail Solutions (NRS)

Merchant Credit Card Processing Solutions

NRS Pay is a merchant services solution tailored for small businesses. It aims to provide reliable and transparent credit card processing for retailers.

Presented by National Retail Solutions (NRS)

Online boutique drives personalization with the help of AI

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Tuckernuck, a boutique clothing and accessories e-tailer, tapped Movable Ink, an AI-driven content personalization platform, to give customers what they want.

Mobile testing: The key to navigating shopping surges

by Mav Turner — CTO of DevOps, Tricentis

A well-executed mobile testing strategy can be the key to success in the ever-expanding world of mobile shopping and can provide an exceptional shopping…

ShopRite launches Phononic tech for grocery pickup, delivery

February 13, 2024

ShopRite, a supermarket brand under the Wakefern Food Group, has launched Phononic's freezer and refrigerator totes, featuring active cooling solutions, at a…

Pivotree exec shares insights on frictionless commerce for retail

Pivotree’s Sean Daley talks to Retail Customer Experience editor Judy Mottl about their frictionless commerce solutions and how they allow retailers to deliver…

Elo reveals three new products for retailers

Luke Wilwerding of Elo Touch Solutions shows off the company’s newest touchscreen and payment terminal solutions for retail.

Presented by Elo Touch Solutions, Inc.

E-commerce lessons for 2024 customer loyalty

by Térence Delahaye — Co-founder and COO, Shipup

The key to securing long-term business success in the e-commerce domain lies in forging lasting relationships.

E-commerce isn’t just about the giants anymore

by Jessica Chiu — VP of Strategic Partnerships, Americas, Airwallex

More than 80% of Americans shop online, and more than 50% prefer e-commerce to in-store retail. And it’s not just how they shop, it’s what and where they shop…

Improving the post-purchase experience to ensure customer retention

by Sara Krypel — PR, commercetools

This holiday season, retailers should focus on three key enhancements to the post-purchase experience to keep their customers loyal and avoid revenue loss due…

Decoding the consumer wallet: Spending trends shaping e-commerce

by Rick Sunzeri — Director of Enterprise and Sales, ClearSale

Success in the e-commerce competition depends on understanding what matters most to online shoppers now and meeting those expectations.

PwC leader talks robust holiday season spend, consumer trends

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The PwC annual “Holiday Outlook” report reveals women are spending more than ever before, most consumers want a deal and Gen Z is busy shopping in the physical…