E-commerce News & Media
Ikea building AR app with Apple's help
June 23, 2017
When it comes to augmented reality, Apple CEO Tim Cook is a huge fan.
read nowAmazon debuts free 'try at home' apparel service
June 23, 2017
Not one to stand idle Amazon is advancing its game in the online and fashion apparel business and debuting a new service that lets shoppers try on and return…
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Amazon's Whole Foods Market acquisition points to a changing role for physical stores; millennials hold the key
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Amazon's acquisition of Whole Foods Market is yet another sign – the biggest to date – that retail is being redefined by multiple shopping channels.
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Millennials weigh in on how they shop
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Attendees at the Interactive Customer Experience Summit in Dallas took advantage of a chance to find out first hand during a panel featuring seven millennial…
read nowReport: Omnichannel retailers will likely be operating one channel by 2027
June 20, 2017
If a new research report proves correct, there won't be many omnichannel retailers operating at the close of the next decade.
read nowDermstore, Calendars.com boost sales with customer segmentation platform
June 19, 2017
Calendars.com and Dermstore are enjoying a 2 percent sales boost and a 10x-lift in return on advertising spend following a deployment of Custora's Segmentation…
read nowOnline shoppers heading abroad to get best product price
June 19, 2017
A new UPS study reports U.S. online shoppers have no qualms about doing business with international retail sites if they can get a better price.
read nowAmazon makes a statement with bid to buy Whole Foods for $13.7B
June 16, 2017
Amazon appears poised to change the grocery business in a big way as the e-commerce giant Friday announced plans to buy Whole Foods Market in a deal valued at…
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Customer experience is defined at new levels during ICX Summit 2017
by Lyle Bunn — Strategy Architect, BUNN Co.
When brands, retailers and digital experience providers met at the 2017 ICX Summit in Dallas the focus was on defining “what works” to maximize CX approaches.
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'Interesting times' highlight ICX Summit 2017
by Christopher Hall — w, t
Brands really can't treat any of their customers like they're all alike anymore, not just the millennials, especially now that the technology is available to…
read nowWalmart: We're making inroads against powerhouse Amazon
June 13, 2017
Walmart is beginning to close in on Amazon's territory as top online retailer and its online operations chief attributes the successful strategy, in part, to…
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Upcoming webinar: Eliminating islands of technology for a seamless customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Brendan Witcher, principal analyst for Forrester Research and Ryan W. Parker, general manager, Responsive Retail for Intel, offer insight and best practices…
read nowHandbags ruled in Mom's day shopping this year
June 7, 2017
When it comes to buying something for mom on her special day, a good number of consumers hit the handbag and purse aisles, according to a new research from…
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Can any traditional retailer survive the "Battle of the Bots"?
by Chris Petersen — Owner, IMS
Chris H. Petersen says going up against Amazon is like taking a knife to a light saber battle. Why? Because the whole is greater than the sum of the parts.
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How AI plays into every step in the retail customer journey
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Artificial intelligence isn't just about having a chat bot. As a leading women's wear retailer is discovering, AI offers a way to solve a slew of retail…
read nowGoogle aims to track shoppers beyond online behavior
June 1, 2017
Google wants to know what consumers are buying offline so it can hone its digital advertising strategy.
read nowAmazon's Bezos: We're not resting on our laurels
June 1, 2017
Amazon.com, celebrating its 20th year, isn't about to start pulling back in any way, shape or form. In fact Amazon CEO Jeff Bezos made a big point about just…
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How to craft a seamless omnichannel experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Experts offer tips, advice and insight to help retailers develop an engaging and rewarding customer experience between online and offline.
read nowBrick-and-mortar retail showroom boasts online mattresses only
May 18, 2017
Given the success of online mattress sales it's obvious not every consumer needs to physically test out a bed before making a purchase.
read nowReport: Amazon, Google are most loved brands
May 18, 2017
The two most loved brands in America are Amazon and Google.
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