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Staffing and Training News & Media

Dress Barn to close 650 locations

May 23, 2019

Dressbarn will shutter 650 U.S. stores in a move to bolster its financials.

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Lowe’s CEO shares insight on honing employees as a strategic advantage

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Lowe's CEO Marvin Ellison made it his mission to create a successful team, which meant spending time with employees and establishing a personal rapport.

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Convenience retailer taps Reflexis for workforce management

May 17, 2019

Royal Farms is replacing a legacy and outdated workforce management system with the Reflexis Workforce Scheduler system.

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Lowe's, Crate and Barrel talk digital and in-store marketing and finding the perfect balance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Achieving the right mix of digital and in-store marketing is a major focus for home goods retailers. Leaders from Crate and Barrel and Lowe's share insights on…

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Big Lots taps Reflexis tools for workforce management, budgeting

May 6, 2019

Big Lots Inc., which operates stores across 47 states, is using the Reflexis Workforce Scheduler to advance workforce scheduling, forecasting and budgeting at…

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Big Lots taps Reflexis tech for workforce management, budgeting

May 2, 2019

Big Lots is using the Reflexis Workforce Schedule at its 1,400 retail stores for associate scheduling forecasting and budgeting.

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How Albertsons tackled digital transformation to boost customer experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

In 2018, Albertsons Companies focused on unifying the digital experience and expanding e-commerce and loyalty, and deploying foundational tools such as search…

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How Kohl's architected its personalization initiative

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Tom Gores, senior manager of digital testing and optimization at Kohl's, shares insight on how the retailer restructured its teams to improve its…

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Best Buy CFO moving into CEO come June

April 22, 2019

Best Buy CEO Hubert Joly will leave his role this June and become board executive chairman while CFO Corie Barry will take the helm of the electronics retailer.

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Rite Aid leader shares insight on its successful e-commerce strategy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Rite Aid's digital marketing and commerce chief shares a comprehensive checklist for brick-and-mortar retailers introducing e-commerce.

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Job scheduling, poor communication playing into retail staff turnover

April 1, 2019

More than half of retail hourly employees cite poor communication and scheduling issues as the prime reason they leave a role and said their current role…

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Tesla decides to keep most store locations open

March 21, 2019

First Tesla announced it was closing most of its store locations and becoming a pure e-commerce play.

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Former Ulta leader tapped as Joann Stores CIO

March 21, 2019

Varadheesh Chennakrishnan, formerly an IT leader with Ulta Beauty, has been named CIO for Joann Stores.

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Beyond ‘bricks versus clicks’: Makings of a new retail model

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The traditional brick-and-mortar "prototype" model, in which a retailer builds a flagship store to be replicated in other locations, no longer works for…

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How to deliver a customer experience that is second to none

Jim Perry, director, performance management practice at Infor, provides insight on a customer-centric company culture and why it requires a work environment…

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Walmart greeters will soon be waving goodbye

March 4, 2019

The familiar greeters at Walmart stores are being transformed into 'customer hosts,' who will do much more than welcome customers.

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How to create and implement your BYOD policy

As discussed in an earlier blog post, Bring Your Own Device (BYOD) policies have transformed...

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8 BYOD Benefits For Organizations With Frontline Staff

Consumer expectations are making their way into the workplace in fascinating ways and the Bring...

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Mood Media taps David Hoodis as CEO

February 21, 2019

Former IRI Retail President David Hoodis has been named Mood Media CEO following the retirement of president and CEO Steven K. Richards in January.

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Symphony CPG|AI names chief product officer, analytics leader

February 18, 2019

Adeel Najmi has been named chief product officer and Rahu Bhattacharya has been tapped as chief analytics officer for Symphony CPG/AI, which provides revenue…

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