Best Buy CFO moving into CEO come June

April 22, 2019

Best Buy CEO Hubert Joly will leave his role this June and become board executive chairman while CFO Corie Barry will take the helm of the electronics retailer.

Rite Aid leader shares insight on its successful e-commerce strategy

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Rite Aid's digital marketing and commerce chief shares a comprehensive checklist for brick-and-mortar retailers introducing e-commerce.

Job scheduling, poor communication playing into retail staff turnover

April 1, 2019

More than half of retail hourly employees cite poor communication and scheduling issues as the prime reason they leave a role and said their current role…

Tesla decides to keep most store locations open

March 21, 2019

First Tesla announced it was closing most of its store locations and becoming a pure e-commerce play.

Former Ulta leader tapped as Joann Stores CIO

March 21, 2019

Varadheesh Chennakrishnan, formerly an IT leader with Ulta Beauty, has been named CIO for Joann Stores.

Beyond ‘bricks versus clicks’: Makings of a new retail model

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The traditional brick-and-mortar "prototype" model, in which a retailer builds a flagship store to be replicated in other locations, no longer works for…

How to deliver a customer experience that is second to none

Jim Perry, director, performance management practice at Infor, provides insight on a customer-centric company culture and why it requires a work environment…

Walmart greeters will soon be waving goodbye

March 4, 2019

The familiar greeters at Walmart stores are being transformed into 'customer hosts,' who will do much more than welcome customers.

How to create and implement your BYOD policy

As discussed in an earlier blog post, Bring Your Own Device (BYOD) policies have transformed...

8 BYOD Benefits For Organizations With Frontline Staff

Consumer expectations are making their way into the workplace in fascinating ways and the Bring...

Mood Media taps David Hoodis as CEO

February 21, 2019

Former IRI Retail President David Hoodis has been named Mood Media CEO following the retirement of president and CEO Steven K. Richards in January.

Symphony CPG|AI names chief product officer, analytics leader

February 18, 2019

Adeel Najmi has been named chief product officer and Rahu Bhattacharya has been tapped as chief analytics officer for Symphony CPG/AI, which provides revenue…

4 tips for training associates on a POS solution

Saleem Khatri, Lavu CEO, offers up four tips for teaching staff how to use a point-of-sale system and get them on the right track from the very start.

Peak-Ryzex names new CIO, HR leader

February 13, 2019

Peak-Ryzex, a supply chain, mobile workforce and retail solutions provider, has named Sally Lehnhardt as CIO and Laura Kaspar as global vice president of human…

David's Tea taps Nudge Rewards to empower associates, boost in-store experience

February 11, 2019

David’s Tea is deploying Nudge Rewards frontline employee performance technology to improve communication between stores and its corporate organization, boost…

Ex Nike, Under Armour leader joins Outdoor Voices

February 6, 2019

Pamela Catlett, former Nike and Under Armour leader, has been tapped as president and CEO at Outdoor Voices, an active wear brand.

Amazon names Starbucks COO to board

February 6, 2019

Rosalind Brewer, Starbucks COO and a former Sam's Club CEO, is now on the Amazon board of directors.

Using push-to-talk technology to boost the customer experience

Jesse Robbins, CEO of Orion Labs, offers up insight on why push-to-talk devices and mobile communication are key to improving the customer experience. And…

More jobs in January, but unemployment jumps a bit

February 4, 2019

The government shutdown, so far at least, isn't having a big impact on the U.S. workforce as 304,000 jobs were added last month.

BookingBug introduces new workforce experience platform

Karim Iskandar, EVP of Global Sales for BookingBug, introduces a new workforce experience to the BookingBug platform for enterprise retailers and financial…