Loyalty Programs News
7-Eleven pilots mobile payment app
November 5, 2018
Convenience store giant 7-Eleven is testing a mobile app called Scan & Pay that allows customers to skip the line and pay for purchases with the 7-Eleven…
read nowWild Birds taps SMG tool to capture customer insight
October 29, 2018
Backyard bird feeding and nature franchise Wild Birds Unlimited is using Service Management Group's SMG VisitView technology to capture customer feedback at…
read nowKenneth Cole boosts digital shopping experience with enhanced gifting
October 25, 2018
Kenneth Cole is partnering with Loop Commerce in a quest to make online shopping easier for the consumer. The retail brand is integrating Loop Commerce's…
read nowTargeted discounting is alluring to shoppers, claims report
October 22, 2018
One in every four shoppers would seriously consider switching supermarkets if offered targeted discounting, and one in 10 would make the move even if the…
read nowRetailers not measuring right data in customer loyalty effort, reveals study
October 11, 2018
Retailers are failing to measure the correct data to understand customer loyalty, and that is putting customer relationships and profitability at risk.
read nowChipotle launches customer loyalty program
October 3, 2018
Hoping to drive traffic, Chipotle is getting in on the loyalty action, piloting Chipotle Rewards. The points-based loyalty system is now live in three test…
read nowRewards beat discount when it comes to retail promotions
September 21, 2018
Retailers offering shoppers reward-based promotions to drive engagement and purchase activity will likely experience bigger marketing success and profitability…
read nowKoupon Media, Paytronix team up to help retailers acquire shoppers, boost visits
September 10, 2018
Koupon Media, a mobile offer platform and promotion network, and Paytronix, a provider of reward program solution, are teaming up to help retailers using…
read nowPoor communication hinders customer loyalty, reveals survey
August 27, 2018
Companies lacking effective communication with their customers and clients are at risk of losing those customers, according to a Harris Interactive survey…
read nowLong lines, complexity lead to online cart abandonment, reveal survey
August 15, 2018
A good majority of online shoppers, 87 percent, will abandon their shopping cart if the checkout process is too long or too complicated, according to a Splitit…
read nowWhy a consumer 'win back' effort requires a strategy
August 10, 2018
New Paytronix research reveals that when it comes to winning back consumers a one-on-one campaign will likely drive the best result.
read nowAmazon, Walmart not making strong emotional connection with consumers
August 9, 2018
A report listing out the top 50 U.S. brands ranked by emotional connection reveals no leading retailer in the top five or even the top 10.
read nowWalmart debuts 3D virtual shopping tour, ‘buy the room’ features
July 6, 2018
Walmart is launching two new ways for customers to shop, discover and be inspired by its home décor offerings.
read nowHuman nature big factor in retail customer loyalty, claims study
July 6, 2018
Creating an emotional connection with the customer can pay off for retailers as it drives deeper loyalty as well as increased customer retention and consumer…
read nowUnder Armour taps flexReceipts to boost customer engagement after the sale
June 26, 2018
Global athletic performance retailer Under Armour is deploying flexReceipts across its locations in North America to boost the post-sale engagement opportunity.
read nowStudy: Discount disruption impacting shopper loyalty
June 8, 2018
Grocery shopper loyalty is being put to the test given increased product choice from discount grocers, according to the 2018 International Loyalty Study from…
read nowStarbucks is top mobile loyalty app with consumers, reveals survey
May 16, 2018
In what is probably not a surprise to anyone, Starbucks' mobile app is the most popular among several well-known restaurant loyalty rewards apps, according to…
read nowMacy's expands Star Rewards to everyone no matter how they pay
May 16, 2018
The Macy's Star Rewards loyalty program isn't just limited to those with a Macy's charge card. Now anyone, no matter how they pay, is enrolled in the loyalty…
read nowBruster's taps analytics' powers with integrated loyalty strategy
May 10, 2018
Bruster's Real Ice Cream has launched a loyalty program in its 200 franchised locations in 20 U.S. states. The Paytronix-powered system allows enrollment…
read nowKmart: Bring your Toys R Us gift cards to us
May 1, 2018
As Toys R Us continues to move forward in its reorganization and bankruptcy process, fellow retail competitor Kmart is offering to help consumers who may be…
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