Merchandising News & Media
Furniture retailer taps DispatchTrack integration tech to drive seamless customer experience
August 14, 2025
Simple Home Plus, a family-owned furniture retailer, is deploying DispatchTrack's integration technology to boost customer experience from point of sale to…
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Hibbett renews partnership with Digital Wave Technology to enhance digital shopping experience
August 12, 2025
Fashion retailer Hibbett has renewed its contract for Digital Wave's Product Experience Management solution to achieve a measurable impact on scaling product…
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Hardware retailer taps Blue Yonder to optimize inventory management
July 25, 2025
Vidrí, an El Salvador hardware retailer, has deployed Blue Yonder's replenishment capabilities to transform inventory planning and boost customer satisfaction.
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Walmart, Amazon, Costco take top 3 spots in NRF retail ranking
July 23, 2025
Walmart, Amazon and Costco are the top three retailers, respectively, in the National Retail Federation's annual list of Top 100 Retailers which ranks the…
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Tariffs causing anxiety, confusion, uncertainty
July 21, 2025
It is difficult to predict the impact of new tariffs and policies on the U.S. economy and anxiety and confusion have taken "center stage" in the economy…
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GNC deploys autonomous drones to speed up fulfillment, drive inventory efficiency
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
GNC deploys Corvus Robotic drones and the return on investment is way beyond more accurate inventory.
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Taking loss prevention beyond ORC and theft
by Jamie Kress — Director of RFID Sales, Sensormatic Solutions
The traditional definition of “shrink” is insufficient to capture the complexity of the challenge. Retailers need to expand their definition even further…
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Walmart renews partnership with Scandit
July 14, 2025
Walmart has renewed its relationship and partnership with Scandit, a provider of smart data capture technology that features advanced barcode scanning and…
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Kroger shuttering over 50 stores due to underperformance
July 7, 2025
Kroger, which operates more than 1,200 stores, plans to close 60 that are deemed under performing.
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How tariffs could lead to better customer experiences
by John Mazur — CEO, Chatmeter
Higher prices due to tariffs are likely, but brands that take this period of economic uncertainty to double down on their customer experience will come out…
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Retailers planning big tech investments to drive efficiency
July 2, 2025
Retailers are expected to spend big in tech given pricing volatility and shrinking margins.
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Retailers concerned about tariffs, low supply chain confidence
July 1, 2025
One third of retailers plan to adjust pricing due to concerns about tariffs and have a lack of confidence in their supply chain and just 33% are using AI for…
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Athleisure brand Vitality taps Loop for personalized, seamless returns process
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A deep dive on how Vitality, an athleisure brand, crafted a personal returns experience while at the same time boosting efficiency and customer loyalty.
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Five Below taps Invent.ai platform for inventory optimization
June 25, 2025
Five Below has teamed with Invent.ai., a global retail planning solutions provider, to improve demand forecasting and replenishment through AI-driven…
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Tariffs impact prompts LiquiDonate to offer retailers a way to help cut costs
June 24, 2025
LiquiDonate, a climate-tech company that help retailers manage unsellable returns and inventory, has launched a risk-free returns policy.
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DeCicco & Sons grocery taps Simbe for better operational precision
June 17, 2025
DeCiccio & Sons, a New York grocery chain, is tapping Simbe, a retail shelf digitization solution, to deploy Simbe's Store Intelligence platform to the…
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L'ovedbaby goes personal to drive customer engagement, revenue
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
A baby clothing brand taps Birdseye to drive customer engagement as well as optimize inventory turnover.
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Retailers boosting prices despite expected consumer backlash
June 12, 2025
A hefty number of consumers, 79%, will pledge loyalty to retailers that absorb tariff costs and lose trust in those that raise prices, according to a First…
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Bob's Discount Furniture COO talks expansion, CX tech, tariff impact
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Ramesh Murthy, COO at Bob’s Discount Furniture, shares insight on brand growth, customer experience technology and the potential impact from tariffs.
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Numerator debuts tariff risk index for measuring vulnerability
May 30, 2025
Numerator has released a Tariff Risk Index to quantify vulnerability across consumer categories to tariff-driven disruption.
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