Intelligent Devices: A Guide to IoT Applications for Retail Device Manufacturers

Retailers are increasingly incorporating Internet-of-Things devices into store operations, but delivering on the value proposition requires dependable…

Innovators share ways to eliminate buying friction while boosting omnichannel presence

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

As technology evolves, retailers find it increasingly difficult to keep abreast of new and better ways to improve customer service and understand consumer…

Mall of America debuts Ellie the Elf concierge service for holiday shoppers

December 11, 2018

Those hitting the Mall of America in Minnesota for holiday shopping now have a new helper — Ellie the Elf.

JLL debuts its own retail brand at Minnesota mall

December 7, 2018

The Rosedale Center in Roseville, Minnesota is now home to "Rose & Loon," JLL's first 4,000-square-foot retail store. JLL is the largest third-party retail…

Retailers seek redeveloped public spaces in new shopping environment

Michael Kaiser, principal, director of design at the Beck Group, outlines how fewer people are visiting the malls due to the speed and convenience of online…

Mall of America embracing chatbot to boost retail customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Mall of America's limited chatbot experience led to a more robust deployment this past holiday season and is part of the mall's overall digital technology…

Walmart, Google team up on a collaborative shopping vision

August 23, 2017

In a quest clearly aimed at beating Amazon, Walmart will sell its products via Google’s online mall, Google Express, in a partnership aimed at offering a new…

Avoiding a sticky customer experience: Webinar explains why retailers must pay attention to product labels

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Sometimes it's the simplest things that can prompt a consumer to jump from one retailer or brand to another. One example is the annoying, frustrating product…

Brookstone CEO: Product development, brand, channels are key focus ahead

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Specialty retailer Brookstone has weathered more than a few challenges, including bankruptcy, but is finding success once again with a strong product, brand…

Simon deploys interactive mapping to boost customer experience

March 10, 2017

Retail real estate giant Simon has deployed digital interactive mall maps on all its websites in a quest to help shoppers easily navigate the company's retail…

Mall of America prepping new retail concept for debut this month

November 10, 2016

The Mall of America will be home to a brand new, permanent retail concept, called Debut, come November 16. The concept, to be located in the new north end of…

Amazon opens yet another brick-and-mortar bookstore

June 24, 2016

Portland, Oregon is the latest home for a brick-and-mortar Amazon bookstore.

Saks Fifth Avenue opens revamped Houston store

May 20, 2016

Saks Fifth Avenue's Houston location is bigger than the first store established in the city, and gives greater focus on beauty and fragrance products.

Amazon plans to open hundreds of bookstores, claims mall operator

February 3, 2016

The top U.S. e-commerce player is supposedly looking to take a deep dive in the brick-and-mortar environment.

Survey: Local shopping centers big draw for last-minute holiday purchases

December 11, 2015

With just two weeks til the big holiday, a new report reveals retail consumers will be hitting local shopping centers to finish last-minute gift-buying and…

Signorelli Company breaks ground on Valley Ranch Town Center

May 13, 2015

Valley Ranch Town Center will be the largest retail project in the Houston area with 1.8 million square feet of shopping.

Retailers worldwide lose $1.75 trillion

May 7, 2015

IHL Group reports retailers worldwide lose $1.75 trillion annually due to the cost of overstocks, out-of-stocks and returns.

RMG completes reverse merger, goes public

April 8, 2013

Reach Media Group Holdings Inc. a digital signage media and technology company, has completed a reverse merger with SCG Financial Acquisition Corp. The new…

The JC Penney debacle: Where did Johnson go wrong?

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

JC Penney returns to high-low pricing, but the damage to the brand may be irreparable.

UK mall hangs 'largest LCD video wall in Europe'

December 18, 2012

Scala Inc. today announced the installation of more than 350 digital signage screens at Britain's third-largest shopping center, Westfield Stratford City. The…