Top 100 Retail News & Media
Amazon Go disrupts, re-invents, elevates the customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits…
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Amazon Go store now open to the public
January 22, 2018
Amazon is opening its cashierless Amazon Go store to consumers in Seattle today, following a 14-month trial with company employees, according to The Seattle…
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Walmart chief: Retail is about change, customer experience a team sport
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Walmart CEO/President Doug McMillon says the top brick-and-mortar retailer can't afford to get comfortable as it has a lot of work to do and remains committed…
read nowAmazon aims to sell Echo offline in India
January 15, 2018
As part of its marketing of its voice assistant device, the Echo, Amazon is reportedly talking about partnerships with longtime brick-and-mortar retailers in…
read nowJD.com debuts first store in new high-tech supermarket chain
January 8, 2018
Chinese ecommerce player JD.com is opening the first of what will be a chain of high-tech supermarkets in Beijing.
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Why Amazon may lose its influencer title in 2018
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
While the ecommerce retailer won top shopping destination this past holiday season, and dozens of headlines related its innovations, Amazon is not immune to…
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2017 retail influencer: Amazon
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Customer experience is the dominant strategy in retail, and Amazon dominated in 2017 by innovating on everything from supply chain to faster delivery to…
read nowKroger advancing self-checkout strategy
December 29, 2017
Supermarket chain Kroger is set to expand its self-checkout service to 400 stores in 2018, according to a report from the Cincinnati Business Courier.
read nowLowe's hires on ex Amazon leader as digital officer
December 28, 2017
Vikram Singh, a former Amazon ecommerce leader, is now Lowe's first chief digital officer.
read nowWalmart testing new personal shopping experience
December 28, 2017
Walmart is reportedly tapping text to provide a new personalized shopping experience for the wealthy busy mom.
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2017 in Review: Top 5 features highlight retailer experiences
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail Customer Experience readers love getting insight from those in the trenches, and this year's top five articles illustrate that hunger.
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Best Buy embraces innovative tech to deliver a richer customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The electronics retailer is prepping enhanced text communication by tapping the emerging communication protocol, Rich Communications Services, to provide…
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Walmart digital signage delivers broken content
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Digital Signage Today Editor Bradley Cooper encounters a Walmart shelf-edge display that failed to get its message across. Instead of a heartwarming holiday…
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Target adds mobile pay Wallet feature to REDcard
by Will Hernandez — Editor, NetWorld Media Group
The retailer officially becomes the latest to add an in-store, mobile-payment feature to its app in a move that also combines its digital coupon program into a…
read nowLego Store tops in in-store experience, reveals reputation report
December 5, 2017
The Lego Store is ranked one for in-store experience, according to the latest 2017 Retail Reputation Report, which assesses retailers doing well and doing…
read nowAmazon Alexa skills to feature payments
December 1, 2017
Software developers will soon have the opportunity to add Amazon Pay to the voice apps that are available from the Alexa Skills Store, according to an…
read nowWalmart, Kohl's, Amazon, Dollar Tree cited as big Black Friday winners
November 28, 2017
When it comes to in-store traffic and digital consumer spend, the big retail winners this Black Friday into Cyber Monday weekend were big names: Kohl's…
read now2018 will bring Lord & Taylor to Walmart.com shoppers
November 22, 2017
Walmart.com and Lord & Taylor are teaming up to launch a flagship store on Walmart's e-commerce site come Spring 2018.
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Kagan: Old checkout lanes will choke retail stores
by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst
Jeff Kagan has a big list of big questions for today's retailer -- from realizing the need to change to creating both a defensive and offensive strategy.
read nowAmazon Go stores may be close to a full 'go'
November 17, 2017
Amazon is gearing up to establish a roster of Amazon Go stores, the cashierless retail strategy the mega etailer has had in pilot for just about a year…
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