Target CEO feeling pretty, pretty, pretty good about growth, holiday strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

One almost expected Target CEO Brian Cornell to break out in a few 'ho ho hos' during a live talk Wednesday following the retailer's third quarter earnings…

CVS Health delivering next-day service come the new year

November 15, 2017

CVS Health will debut next-day delivery of drugs and even same-day service come 2018.

Hilton teams up with Amazon in loyalty program strategy

November 10, 2017

Hilton Honors members can now link Amazon accounts to their Hilton account and shop Amazon using Hilton points, according to a TechCrunch report.

Kroger debuts new website to embrace local, emerging brands

November 9, 2017

Kroger, in an effort to deepen and expand brand partnerships, has launched a new website called Kroger.Com/WeAreLocal.

JustFab, Sephora, Walmart tops in customer experience personalization

November 8, 2017

When it comes to personalizing the customer experience, Walmart, JustFab and Sephora are doing the best job, according to the first annual Retail…

The new face of disruption: Retail in the digital age

David Rosen, digital transformation technologist and strategist,TIBCO Software, shares how industry leaders, like Amazon, are laser focused on innovating the…

Target has big plans for the big holiday season

October 31, 2017

Target is boosting the number of exclusive brands available for the holiday season and expanding ways consumers can shop while at the same time increasing…

Outdoors retailer shuttering doors on Black Friday

October 31, 2017

For the third year in a row, outdoors retailer REI won't be open on Black Friday.

Amazon brings Amazon Pay in-store program to restaurants with Clover

October 26, 2017

Amazon has expanded the Amazon Pay in-store program to restaurants with Clover point-of-sale stations located in the northeastern part of the U.S. and Seattle…

Kagan: Will Walmart win with Jet.com private label?

by Jeff KAGAN — Wireless Analyst, Telecom Industry Analyst

Jeff Kagan wants Walmart and Walmart.com to be successful, but he believes the level of success will come from respect for the customer. The big question is…

Amazon plans to hire on over 120K workers for holiday season

October 18, 2017

The human resources teams at Amazon are getting pretty busy as the etailer plans to hire for over 120,000 jobs this holiday season for its fulfillment…

Costco expands delivery options

October 13, 2017

Costco is now offering same-day and two-day delivery via a new internal program and a partnership with Instacart.

'New wave' retail is starting to crest

by Christopher Hall — w, t

For many analysts, observers and pundits, the Sears story serves as a kind of moral or object lesson to Amazon. But ICXA Managing Director Christopher Hall…

Alibaba one-ups Amazon by building a mall for retailers

by Chris Petersen — Owner, IMS

Chris Petersen writes on how Amazon and Alibaba, two great disruptors of traditional bricks and mortar retail, are focused on creating new models that will…

Walmart's Jet.com prepping private label brand

October 6, 2017

Jet.com, now an ecommerce arm of Walmart, is getting ready to launch a private label product line boasting over 60 household and food items.

Walmart readying same-day delivery for NYC customers

October 6, 2017

Free, same-day delivery will soon be offered by Walmart in the New York City area.

Amazon's Whole Foods suffers credit card breach

October 4, 2017

As consumers still grapple with a massive Equifax data breach, reports indicate Whole Foods' shoppers are likely facing a similar issue.

5 lessons restaurants can learn from Uber, Amazon

by Shyam Rao

Uber and Amazon have bridged the gap between digital and physical experiences in a way that has reset consumer expectations for how they interact with all…

Amazon's Manhattan hub will house 2,000 employees

September 28, 2017

Amazon's impending Manhattan office will be home to 2,000 employees over the next three years, according to an AM New York report.

5 ways to create 'remarkable experiences'

by Suzanne Cluckey — Owner, Suzanne Cluckey Communications

Retail customer experience expert Doug Stephens shares five ways bankers can boost customer experience during his keynote at Networld Media Group's 2017 Bank…