News & Media From Judy Mottl

Talking With: InfoVista's Ricardo Belmar on retail customer experience trends, tech in play

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Ricardo Belmar, senior director, worldwide enterprise product marketing at InfoVista, has been entrenched in the world of networks, technology and retail…

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Neiman Marcus, Visa talk strategy for mobile commerce, mobile payments

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Karen Katz, president and CEO of Neiman Marcus Group, and Visa CEO Alfred Kelly shared insight, expectations and strategy during a panel talk at the NRF Big…

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Wayfair, Panera push the mobile commerce experience forward

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Wayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience that is proving rewarding for the bottom…

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Walmart Store No 8 incubator advances VR strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Walmart is fulfilling a big part of its one-year-old technology incubation strategy by buying a virtual reality startup. As a leader notes, it's just the start…

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Rent the Runway taps kiosks, scanners to boost in-store digital experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Consumer fashion rental company is pumping up its retail customer experience with the help of Aila Technologies.

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CVS Health chief to take helm at Hudson’s Bay

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Helena Foulkes, a top CVS Health Corp. executive and president of CVS Pharmacy, is taking on the CEO role at Hudson’s Bay come Feb. 19.

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CVS Health all about the customer, seamless retail experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

CVS Health Executive VP and President Helena Foulkes shares insight on the retailer's multi-pronged strategy to boost the customer experience and meet every…

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Authenticity, change big focus points for retail start-up entrepreneurs

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

While five company founders sell everything from beauty products and pizza to retail items and ice cream, they share similar goals when it comes to delivering…

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Why 1-800-Flowers, eBay, Cosabella are hot for AI

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Three successful and growing retailers share insight on why each is embracing artificial intelligence to drive the retail customer experience forward.

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Amazon Go disrupts, re-invents, elevates the customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits…

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Why Levi's isn't acting its age when it comes to retail customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The self-described, 165-year-old fashion icon is way beyond just selling jeans these days.

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Walmart chief: Retail is about change, customer experience a team sport

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Walmart CEO/President Doug McMillon says the top brick-and-mortar retailer can't afford to get comfortable as it has a lot of work to do and remains committed…

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Why Amazon may lose its influencer title in 2018

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

While the ecommerce retailer won top shopping destination this past holiday season, and dozens of headlines related its innovations, Amazon is not immune to…

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Industry experts offer up 2018 predictions on retail customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

With the close of 2017, a year which brought big news in retail customer experience strategy, technology and trends, Retail Customer Experience shares a hefty…

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2017 retail influencer: Amazon

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Customer experience is the dominant strategy in retail, and Amazon dominated in 2017 by innovating on everything from supply chain to faster delivery to…

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2017 in review: The top 5 blogs

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retail Customer Experience is home to a growing blog sphere, and the diverse opinions, insights, tips and advice are invaluable to readers. Here are the top…

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2017 in review: Walmart, Buffet, Target led top read news

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The top five news items on Retail Customer Experience in 2017 focused primarily on big brand retail news and insight offered by big names.

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2017 in Review: Top 5 features highlight retailer experiences

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Retail Customer Experience readers love getting insight from those in the trenches, and this year's top five articles illustrate that hunger.

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Erewhon Market shares retail store design tips, advice

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The all-natural grocer is working with partner Retail Design Collaborative in designing its fourth location. The partners offer up what’s critical in retail…

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Best Buy embraces innovative tech to deliver a richer customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The electronics retailer is prepping enhanced text communication by tapping the emerging communication protocol, Rich Communications Services, to provide…

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