News & Media From Judy Mottl
Levi Strauss CEO: Please leave guns home while shopping
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
December 1, 2016
Levi Strauss is synonymous with the cowboy and renegade image, but its CEO is publicly requesting shopping cowboys to leave the heat — the gun — at home when…
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Black Friday: Gimmick, gone or more relevant than ever?
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Is Black Friday relevant, needed, necessary, or even a valuable marketing opportunity, or has it become a gimmick in the retailer's quest to grab consumers…
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Live webinar: How merchant-branded payment boosts brand, loyalty and customer satisfaction
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mobile pay is an increasing want for consumers and now there’s a new opportunity for retailers wanting to provide more than just mobile device payment…
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Colleagues pay homage to editor James Bickers
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
James Bickers, founding editor of Digital Signage Today and Retail Customer Experience, is remembered as creative, passionate, enthusiastic, talented, but…
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Free Webinar: How retailers can discover the key to seamless cross-channel
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Boosting customer loyalty and brand advocacy takes strategy, resources and commitment as the quest to get a single view of the customer across multiple…
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Tips, insight on how to boost customer interaction
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Chris Poelma, president and general manager of NCR Small Business, offers up insight and tips on improving customer interaction in the retail environment.
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United Airlines, Freebirds World Burrito share insight on location-based marketing
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
There is a well-worn philosophy when it comes to the real estate industry: Location is everything. The same is true for the retail segment when it comes to…
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Tips for turning a browsing shopper into a buying shopper
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Mobile technology strategy, whether it's launching an app or initiating a coupon program, is a bit trickier for some retailers due to regulatory oversight. Yet…
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Dunkin' Donuts, Pita Pit share tips for driving mobile app adoption, use
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Digital gurus at Dunkin' Donuts and Pita Pit offer up real-life insight on mobile app strategy.
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IoT remains early stage tech in boosting customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Defining Internet of Things as intelligent interaction between humans and things to exchange information is easy enough, but assessing how and where IoT is…
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Amazon, Great Clips share advice for developing a best-in-class mobile experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
When it comes to creating a best-in-class mobile experience for the retail consumer it’s about testing and learning, adjusting to new form factors and tapping…
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Wal-Mart SVP: Mobile pay exceeding expectations, meeting consumers' needs
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
There are more than a few big reasons Wal-Mart is advancing its mobile retail customer experience and the big one is consumers want a smooth, fast, easy…
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Petsmart deploys unique musical experience for pets, owners
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Family pets spending time at a Petsmart PetsHotel, as well as their owners, are getting a much more lyrical experience as the retailer is piping in playlists…
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What retailers need to know, and expect, about virtual digital technology
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Virtual assistant technologies will gain big traction in the next six years, yet use of virtual digital assistants may be a bit slower within retail for a few…
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Wal-Mart buying Jet would be a win for Wal-Mart, Jet, consumers and yes, of course, Amazon
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The news of the top retailer looking to acquire the newest Amazon.com competitor has consumers and industry watchers talking.
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Experts share mobile app strategy, best practices insight
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
If there is one reason retailers must move forward with a mobile app strategy it’s this: consumers not paying in cash spend an average of 13 percent more when…
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Pokémon Go spurring mall, retail traffic but sales not so much
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Pokémon Go is driving consumers to malls, retail shops and business districts as millions of gamers search for characters in the game.
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Talking With: Motista CEO Scott Magids on capitalizing on customer emotion
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retailers must focus on, and capitalize on, the emotional aspect within the customer retail experience. But, to do that, retailers must understand a consumer’s…
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Talking With: H2O+ Beauty CEO Joy Chen on relaunching a legacy brand
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
It's been a busy year for the company founded as H2O+, a skincare brand started in 1989, as it’s done a complete relaunch as of this past May. With a new name…
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Talking With: Kevin Meagher, IoT innovator, on IoT in the retail experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
One of the biggest buzzwords of 2016 is the Internet of Things. Kevin Meagher, former VP and general manager of Lowe’s IoT Smart Home initiative, talks about…
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