News & Media
Kroger hiring 15K associates to drive better customer experience
May 28, 2025
The Kroger Co. is aiming to hire 15,000 store associates across a wide range of roles in a quest to enhance the customer experience.
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Examining the powerful role music plays in the in-store customer experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
In this episode of the CX Innovators podcast Ola Sars, CEO of Soundtrack Technologies, shares with Judy Mottl, editor of Retail Customer Experience, how and…
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Uncharted opening Illinois location come June
May 28, 2025
Uncharted, a retailer focused on the job of discovery, will open a Wilmette, Illinois, store in June.
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Nearly half of consumers expect personalized marketing experiences
May 27, 2025
Just about 40% of U.S. consumers expect personalized online shopping experience with tailored interactions and product recommendations that align with…
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Tariffs will cause car price hikes says Volvo
May 27, 2025
Car maker Volvo said car prices will increase due to the tariffs imposed by President Trump.
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From likes to buys: How social media is redefining retail
by Umang Thakur — Principal Analyst & VP, QKS Group
With the advent of the digital age, social media has grown beyond its initial role of connecting people and sharing updates. Although social media was not…
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Trump to Apple: Big tariff ahead if manufacturing stays offshore
May 27, 2025
President Donald Trump has told Apple it faces a 25% tariff for iPhones sold but not manufactured in the U.S.
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Trump extends EU tariff to July 9 as talks continue
May 27, 2025
President Donald Trump has pushed off a 50% tariff on all EU imports until July 9 to provide more time for trade deal talks.
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Parker’s Kitchen expanding in South Carolina’s Grand Strand
May 23, 2025
Parker's Kitchen convenience brand is expanding its footprint to the Grand Strand area in South Carolina.
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How retailers can elevate the social shopping experience to drive sales
by Marjorie Leonidas — CEO, Taggstar
Social isn't new to retail, but it continues to rapidly evolve and change as its dominance grows. Tik Tok Shop isn't just growing; it is now on Amazon's list…
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SMB sales grew in April despite consumers trimming discretionary spend
May 23, 2025
Small business sales in April grew above March despite consumers continuing to trim discretionary spending, according to the Fiserv Small Business Index for…
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Lowe’s not ruling out price hikes on some items due to tariffs
May 22, 2025
Lowe's intends to keep its pricing competitive given the newly-enacted tariffs but contends there may be price increases on some items.
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Tariff concerns not stopping Amazon shoppers
May 22, 2025
Tariff concerns aren't stopping consumers from shopping at Amazon.
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Meijer opens 3 supercenters in Ohio
May 22, 2025
Meijer has opened three 159,000-square-foot supercenters in Northeast Ohio.
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Target: Tariffs just one factor in 'massive potential costs' ahead
May 21, 2025
Target CEO Brian Cornell is warning shareholders and consumers of "massive potential costs," partly due to the tariffs imposed by President Donald Trump.
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Amazon makes good on sticky lollipop order
May 21, 2025
Amazon has refunded a $4,200 Dum-Dums lollipop order mistakenly placed by a young lollipop fan in the U.K.
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Road Runner Sports tapping Aptos POS to transform customer interaction
May 21, 2025
Road Runner Sports plans to deploy Aptos One, a mobile-first POS platform, to transform how the brand interacts with customers inside and outside of its…
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Home Depot won’t be raising prices due to tariffs
May 20, 2025
The Home Depot isn't going to raise prices because of higher tariffs and avoided doing so by diversifying merchandise sourcing.
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Consumers stocked up in April ahead of tariffs impact
May 20, 2025
Retail sales grew in April as consumers increased buying to avoid higher prices expected with tariffs, according to the CNB/NRF Retail Monitor.
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Shopper generations have a brand love language
May 20, 2025
Brand love doesn't come easy and it's not stable as Gen Zs, millennials, Gen Xers and Baby Boomers each have their own brand love language and learning that…
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