News & Media
Companies stockpiling goods in response to tariff trade policy changes
May 9, 2025
There has been a 228% increase in Days of Inventory on Hand between February and April as companies respond to tariff policy impacts, according to a Deposco…
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Nearly half of consumers expect personalized marketing
May 9, 2025
Nearly four in 10 U.S. consumers expect brands to personalize their online shopping experiences, including tailored interactions, product recommendations and…
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Lucchese Bootmaker taps Teamwork Commerce to transform in-store operations
May 9, 2025
Lucchese Bootmaker, an American manufacturer and retailer of cowboy boots and western apparel, is deploying Teamwork Commerce's retail management solution to…
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How data analytics can drive retail customer engagement
by Raman Awal — SVP & Global Practice Head, Mastek
Customer engagement research reveals some telling facts — organizations focused on customer engagement saw cross-sell revenue surge by 22% and upsell revenue…
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Data presenting AI challenge for retailers
May 8, 2025
Over half, 61%, of companies feel overwhelmed by data while one in three retailers have not adopted AI.
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Mother’s Day spend projected to hit $34.1B
May 8, 2025
Mother's Day spending by consumers is expected to reach $34.1 billion, up from last year's $33.5 billion.
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The evolution of payments in retail and the rising importance of security
by Divya Valsala Saratchandran
Customers mode of paying for goods and services has been revolutionized completely in the recent past. From the cash and check dominance to the emergence of…
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Amazon’s Vulcan robot boasts sense of touch
May 7, 2025
Amazon has debuted Vulcan, the company's first robot featuring a sense of touch.
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Economy growing despite tariffs, yet consumers worried about recession
May 7, 2025
Tariffs imposed by President Donald Trump are driving increased worries about the economy, according to the National Retail Federation.
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Cashless payments accelerating in self-service retail
May 7, 2025
Consumers are grabbing credit cards and digital wallets over cash these days and the trend indicates a significant shift toward cashless payments in…
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7-Eleven expanding self-service banking to US locations
May 7, 2025
7-Eleven is teaming up with NCR Atleos to bring Atleos' Allpoint Network to more than 4,000 U.S. locations with the help of FCTI, a provider and partner to…
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Zesty Paws hiring chief taste officer (job requirement: must be dog or cat)
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Zesty Paws is looking to hire a 'Chief Taste Officer’ and no, contest applicants don’t have to taste test dog or cat food.
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DEEL Media, Pointsmith launch solution integrating print, digital retail signage
May 6, 2025
DEEL Media's digital signage solutions are now integrated with Pointsmith's software, The Engine, for an end-to-end, print-to-digital media content management…
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DSW debuts partnership with Imbox Protection
May 6, 2025
DSW Designer Shoe Warehouse is teaming up with Imbox Protection, an in-store shoe protection solution, to provide the service in nearly 500 DSW locations in…
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3 ways retailers can restore soft skills, boost profits in 2025
by Pamela Eyring — President, The Protocol School of Washington
Focusing on controllable factors like empathetic interactions, consistently training staff and remaining agile can make a difference and let retailers maximize…
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Tariffs in retail: What retailers should do as consumers react, experts offer advice
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The tariff decisions are driving fast change and retailers have been quick to react as consumers are already changing shopping behavior. Experts share insight…
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Price matters most to older consumers, not as much to younger shoppers
May 5, 2025
Price is the most influential factor for 62% of consumers and is top priority to Boomers (71%) and Gen X (68%) but less influential for Gen Z (56%) and…
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Poor customer service tops in negative shopping experiences
May 5, 2025
Nearly two-thirds of consumers report having had negative experiences when buying from brands and poor customer service is the top reason.
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Higher retail prices spurred by tariffs driving consumers toward best deal
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Nearly four in 10 consumers will go wherever the deal is best if retail prices jump due to tariffs and Baby Boomers will be leading the charge.
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Kohls fires CEO just five months into leadership role
May 2, 2025
Kohls' has terminated CEO Ashley Buchanan "for cause," just after five months in the role and appointed Michael Bender as interim CEO effective immediately.
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