Holiday shoppers tapping mobile device to buy, desktop for returns

December 22, 2025

American consumers are embracing mobile devices when it comes to holiday shopping and using desktop devices when it comes to making returns.

Goodwill Central Texas pilots ReNu to transform operations, employee experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The Goodwill Central Texas has deployed ReNu, a production software platform, to streamline operations, drive smart decision-making and foster an enhanced…

Retailers tariff response includes raising prices, reducing products

December 18, 2025

When it comes to the impact of this year's new tariffs retailers are taking several measures.

Toshiba debuts mobile technology for retailers

December 18, 2025

Toshiba Global Commerce Solutions has debuted its TCx M7 to join the TCx M11 as part of its mobile innovation line, as mobile-first strategies become essential…

Amazon developing ‘rush’ pickup option

December 17, 2025

Amazon reportedly is developing a in-store pickup option that would let shoppers get an ordered item at an Amazon-owned store within an hour.

Are you sabotaging your self-service?

by Phil Smith — CEO, QPC Group

Looking to the future, it’s clear that organizations will need to increase their data capture of customer journeys if they hope to maximize the productivity of…

Costco boasts record-breaking sales in Q1

December 17, 2025

The first quarter of 2026 reveals Costco hit record-breaking sales in what industry watchers state was a stronger than expected earning period.

Import tariffs cost US households $1.2K

December 16, 2025

The tariffs enacted since the start of the year have cost the typical American consumer household about $1,200, according to figures cited by Democrats serving…

Consumers dip into savings citing higher grocery costs

December 16, 2025

American consumers are looking for deals and dipping into savings when it comes to grocery shopping.

Retail AI 2026 predictions: Retailers, consumers driving big growth

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Artificial intelligence is taking retail by storm. All one needs to do is scan retail customer experience headlines this past year and experts predict there’s…

The Retail Nomad explores the Automated Retail & Kiosk Innovation Show

Nick Harbaugh (aka "The Retail Nomad") takes viewers inside the recent Automated Retail & Kiosk Innovation Show in Tampa.

Shoppers will turn to AI in 2026

December 15, 2025

Shoppers will turn to AI companions in 2026 and embrace relevant innovation in the new year.

Lululemon chief leaving role in 2026

December 15, 2025

Calvin McDonald, CEO of Lululemon, will leave the role in early 2026.

Americans maintain steady payment routines amid economic pressure

by Lilah Raynor — CEO, Logica Research

The latest Logica Future of Money Study shows payment behavior remains stable across methods and brands, even as many households reduce spending and manage…

Costco top grocery retailer in Canada

December 12, 2025

Costco ranks as Canada's top grocery retailer for the second consecutive year, according to a dunnhumby's Retail Preference Index for Canada.

How retailers can get in the fast lane with self-check out

by Griffin Unanue — Student, University of Southern California

How do we get into the fast lane of self-checkout? Retailers need to modernize technology and operating models and stop treating self-checkout as a replacement…

Walmart, Amazon, Costco big favorites for boomer consumers

December 12, 2025

When it comes to shopping the boomer generation's top retailer choices are Walmart, Amazon, Costco, Kroger and Home Deport.

Target opens Target SoHo concept store

December 11, 2025

Target has officially opeed its transformed Target SoHo, a concept store located in New York city.

Swipe fees may cost consumers $20 billion this holiday season

December 11, 2025

Swipe fees, which banks charge retailers for processing credit card transactions, could cost consumers $20 billion or more in higher prices this holiday…

Albertsons drives digital transformation with AI tech

December 10, 2025

Albertsons Companies has launched an AI-powered planning and shopping assistant which it claims can cut down shopping time to as little as four minutes.