News & Media
Saks strategy is high-end shopping, white-glove service
July 10, 2026
Now that it has officially exited bankruptcy, Saks Global, the parent company of Neiman Marcus, Bergdorf Goodman and Saks Fifth Avenue, aims to focus on…
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American Airlines grab-and-go lounge arriving soon at NY airport
July 10, 2026
American Airlines is prepping a grab-and-go lounge at New York's JFK International airport that should launched for business by the end of 2026.
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Toys R Us Canada selling store leases to Ontario company
July 9, 2026
Toys R Us Canada is selling 10 store leases to Putman, an Ontario-based company owned by Doug Putnam.
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How AI is helping fix retail’s $1.7T inventory problem
by Nicola Bond — Co-Founder and CEO, Merchmix
When retailers get inventory right, the impact goes beyond reducing waste. They free up margin to invest in better experiences, build resilience into their…
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No Frills grocery opens in Canada
July 9, 2026
A No Frills grocery store is the anchor tenant at a shopping center in Canada.
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Kroger acquiring Giant Eagle in $1.65B deal
July 8, 2026
Kroger Co. is acquiring Giant Eagle, a family-owned food and pharmacy retailer, for a purchase price of $1.65 billion.
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Walmart retains top spot on NRF top 100 retailers list
July 8, 2026
Walmart once again has topped the annual Top 100 Retailers list released by the National Retail Federation and which is compiled by Kantar.
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Solving retail store associate challenges by eliminating the information gap, cognitive overwhelm, annoying AI
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
A Jumpmind AX Insight study reveals retail store associates are battling more than a few challenges and while technology promises big rewards it isn’t always…
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Self-service floral vending machine fills a gap
July 7, 2026
An Ohio florist has expanded her business beyond a traditional storefront by launching a floral vending machine at Mercy Health St. Elizabeth Hospital in…
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Vending machine offers rare chips
July 7, 2026
A Portland entrepreneur is launching a specialty vending machine dedicated to hard-to-find and regional snack chips from across the U.S. and around the world…
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Perfume vending getting popular in Japan
July 6, 2026
Japanese fragrance companies are expanding beyond traditional retail channels to attract new customers through personalized consultations and self-service…
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Shoppers embracing digital screens in retail environments
July 6, 2026
Shoppers are becoming increasingly receptive to digital screens in retail environments.
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Attention is the new currency: Why traditional museums are losing audiences and how immersive experiences can save them
by Anton Tertyshnyk — Creative Director, Lumotion Studio
Today, cultural spaces are forced to compete not merely with one another, but with the endless, rapid-fire stream of short-form digital content.
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Vending machine spotlights local artists
July 3, 2026
A miniature art vending machine inside Inkwell Booksellers in Minneapolis is helping artists reach new audiences while generating income from their work…
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Interactive kiosk enhances visitor experience at Louisiana airport
July 3, 2026
Travelers arriving at Shreveport Regional Airport in Louisiana now have access to an interactive tourism kiosk for exploring the ArkLaTex region, according to…
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Customer loyalty that goes beyond the transaction
by Andrew Stern — CEO, Quilt Software
Customer loyalty is more elusive than ever. Competing on cost, experiences, product assortment and more, retailers want to create relationships that last. Too…
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Target opening 11 stores in July
July 2, 2026
Target will open 11 stores in July across Arizona, California, Colorado, Florida, Kentucky, Massachusetts, South Carolina, South Dakota, Texas and Utah.
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Bath & Body Works finds a home at Ulta Beauty
July 2, 2026
Ulta Beauty shoppers will find a curated selection of Bath & Body Works items across home fragrance and body care at select Ulta Beauty store locations…
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Retailers under pressure: Why risk management may matter more than revenue
by Julie Roseland — Head of Commercial Liability & Property Claims, ERGO NEXT Insurance
Small retailers often see a large spike in revenue around major holidays but the same surge in traffic that drives sales can also create more opportunities for…
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Self-checkout shrink problem ongoing
July 1, 2026
Self-checkout maybe the dominant transaction method in many retail stores but it continues to generate higher levels of shrink and operational losses than…
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