News & Media
How privacy and trust is the new formula for winning customers
by Charlotte Scott — Digital Rights Advocate and Global Partnerships Communications Lead, ExpressVPN
Data privacy has become a differentiator that customers are willing to reward. But privacy shouldn’t be treated as a tick box exercise. It has to be treated as…
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Designs Direct renews Digital Wave Technology partnership
November 14, 2025
Designs Direct, a home décor designer and manufacturer, has renewed its partnership with Digital Wave Technology, which provides AI-native enterprise solutions.
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Tommy Bahama taps Aptos ONE for next-gen retail experience
November 13, 2025
Tommy Bahama is deploying the Aptos One mobile point-of-sale application to enhance the guest experience, optimize store operations and support growth…
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Personalization and testing in the age of AI: A roadmap for retail leaders
by Steve Maher — CEO, Monetate
AI is here, and its influence on retail will only deepen. The question for leaders is no longer “if” or “when” but “how.”
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Majority of consumers will join loyalty program with an active community
November 13, 2025
A good majority, 70%, of consumers are more likely to join a loyalty program that has an active community and 71% consider engagement with community members to…
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Bath & Body Works arrives on 600-plus college campuses
November 12, 2025
Bath & Body Works is entering college campuses nationwide, selling products in more than 600 campus stores.
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Retail holiday sales to exceed $1T for first time in 5 years
November 12, 2025
The holiday retail sales season, between November and December, will grow between 3.7% and 4.2% which could bring total spend to just over $1 trillion…
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Fittora aims to eliminate fashion returns
November 11, 2025
Fittora has launched an AI-powered, made-to-order clothing platform offering tailored, sustainable clothing without the need for a single fitting room visit.
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How AI fraud detection protects retail loyalty programs
by Casper Luchies — Account Executive & SDR Team Lead, Klippa
Retailers who proactively adopt AI fraud detection will gain a competitive advantage. By preventing fraud before it happens, they can protect revenue, preserve…
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Most consumers anxious about tariffs
November 11, 2025
American consumers, over 80%, are increasingly concerned about the impact of tariffs on their spending power.
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Tariffs will impact prices as holiday shopping season arrives
November 10, 2025
The tariffs enacted by President Donald Trump since April will impact prices just as the holiday shopping season arrives.
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Walmart debuts AI shopping tools as holiday season arrives
November 10, 2025
Walmart is offering shoppers several AI-powered shopping experiences this holiday shopping season.
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Retailers tapping automation, customer retention strategies to battle economic challenges
November 7, 2025
Retailers, facing increasingly rocky economic headwinds, are finding new avenues for growth and experimenting with automation, marketplace diversification and…
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Beyond the cart: Using data to tailor the retail journey
by Sandro Shubladze — CEO, Datamam
Customers want purchase interactions to reflect their specific needs. For that level of personalization, retailers need to call on the power of data analytics.
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Theft, violence on the rise in retail
November 7, 2025
Violence and theft are increasing in the retail industry with retailers reporting a 18% jump in the average number of shoplifting acts per year from 2023 to…
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Amazon Pharmacy to launch prescription pickup kiosks in Los Angeles clinics
November 6, 2025
Amazon Pharmacy will begin installing prescription pickup kiosks inside select One Medical clinics across the Los Angeles area in December, expanding its…
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Amazon slashing 14K corporate jobs
November 6, 2025
Amazon is cutting 14,000 corporate jobs in a quest to reduce bureaucracy and shift resources to invest on what matters most of customers' needs.
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AR reality experience propelling an engaging footwear shopping experience
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
An AR experience featuring a friendly monster named Tootsie is making footwear measuring a fun time for young shoppers.
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Amazon building smart delivery glasses to help drivers
November 5, 2025
Amazon is aiming to help its delivery associates identify hazards and improve customer delivery with the development of smart delivery glasses.
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Target slashing 1,800 corporate jobs
November 5, 2025
Target plans to reduce its corporate workforce by approximately 1,800 jobs. The workforce move will layoff 1,000 workers and 800 open roles will not be filled.
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