News & Media
Zebra Technologies acquiring Elo Touch Solutions for $1.3B
August 19, 2025
Zebra Technologies, a retail technology company, has signed a definitive agreement to acquire interactive screen provider Elo Touch Solutions for $1.3 billion.
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Orlando Airport’s animated astronaut making security lines efficient and fun
August 19, 2025
There's a digital ambassador, Annie the astronaut, focused on improving customer experience at Orlando International Airport (MCO).
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How data orchestration conducts harmonic customer experiences
by Robin Grochol — VP of Product Management - Data, Identity & Security, Twilio
In the competitive landscape of today’s customers, particularly with more digital natives like millennials and Gen Z, organizations that don't embrace…
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NCR Atleos, FCTI expanding ATM coverage at Speedway, 7-Eleven
August 18, 2025
NCR Atleos has expanded its partnership with FCTI Inc. to provide thousands of ATMs to 7-Eleven and Speedway locations.
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Top players in pharmacy automation
August 18, 2025
360Quadrants has published its latest Pharmacy Automation Startups/SMEs Companies Assessment, a report that identifies key companies shaping the industry. The…
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How AI turning labor from cost center into growth driver for multi-location businesses
August 15, 2025
AI is transforming how multi-location businesses — restaurants, retailers, hotels, etc.— manage their most significant controllable cost: labor. Instead of…
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PetSmart appoints Jesica Duarte as EVP, chief commercial officer
August 15, 2025
PetSmart has appointed Jesica Duarte as executive vice president and chief commercial officer.
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Man facing felony theft for allegedly swapping tags at Walmart self-checkout
August 15, 2025
A man from Central, a suburb of Baton Rouge, Louisiana, has been arrested for allegedly using a price-tag swapping scheme to steal more than $2,300 worth of…
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Furniture retailer taps DispatchTrack integration tech to drive seamless customer experience
August 14, 2025
Simple Home Plus, a family-owned furniture retailer, is deploying DispatchTrack's integration technology to boost customer experience from point of sale to…
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Morrisons Daily extends NCR Atleos partnership
August 14, 2025
Convenience retailer Morrisons Daily has extended its partnership with NCR Atleos in a quest to provide customers with reliable, secure access to cash via…
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Dollar General promotes 6 leaders
August 13, 2025
Dollar General has promoted six leaders across finance, store operations, legal, strategy and IT departments.
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AI gaining ground in customer communication strategies
August 13, 2025
Most, 97%, of retailers will be using AI when it comes to customer communications this year.
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Shoppers already in back-to-school purchase mode
August 12, 2025
Two-thirds of back-to-school shoppers begun purchasing items for the upcoming school year as of early July, according to the annual survey released today by…
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Why retailers should treat checkout as strategic experience, not just a transaction
by Pavel Tsarykau — CEO, Expert Soft
Checkout may seem like just a confirmation page, but it’s still part of the customer journey. If that step is unstable or slightly misaligned with…
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Hibbett renews partnership with Digital Wave Technology to enhance digital shopping experience
August 12, 2025
Fashion retailer Hibbett has renewed its contract for Digital Wave's Product Experience Management solution to achieve a measurable impact on scaling product…
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Tariffs won’t deter holiday shoppers
August 11, 2025
The tariff policies being imposed by President Donald Trump won't deter holiday shoppers this year.
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Mall of America deploys AI-powered video analytics
August 11, 2025
Mall of America has deployed AI-powered analytics to boost parking intelligence at the tourist destination.
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Scroll, Grab, and Go: The Future of Digitally Led Convenience
Discover how digital-first strategies are transforming convenience into a smarter, more seamless experience that fits effortlessly into customers’ daily lives.
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The Art of Retail Storytelling: Elevating Hospitality Through Meaningful Experiences
Explore how storytelling is reshaping the retail experience by turning stores into meaningful, hospitality-driven destinations. The blog explores how aligning…
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Consumers want transparency with loyalty programs
August 8, 2025
Consumer loyalty is at a crossroads, according to a research report from Kobie, and consumers want more transparency on a loyalty program's benefits.
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