News & Media
Uber Eats partners with a slew of grocery retailers
August 5, 2026
Uber Eats has partnered with a slew of grocery retailers including Busch's Fresh Food Market, Hays, Lowe's Market and Piggly Wiggly.
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In-store shopping will beat online this holiday season, claims study
August 4, 2026
When it comes to holiday shopping consumers will be in the store more than they will be online, according to an Alchemer report. Alchemer is a provider of…
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Wyndham celebrates Route 66 with candy, free loyalty points
August 4, 2026
Wyndham Hotels & Resorts is celebrating Route 66's centennial birthday with a special edition limited candy collection as well as free loyalty points for…
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Consumers suspect AI scam when website response is slow
August 4, 2026
While more than half of consumers, 65%, claim they can identify fake websites, 72% mistake slow website performance for an AI scam, according to a Pantheon…
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How fragmented retail data is quietly driving lost sales
by Grant Smith — General Manager, Fintech - SBT Division
As retailers look for ways to improve margins without compromising customer experience, operational data collaboration is becoming a critical competitive…
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What Amazon's Q2 earnings reveal about consumer needs, expectations
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
While Amazon’s earnings reveal Amazon Web Services is driving big growth the data also reveals competitors have an opportunity to beat the omnichannel retailer.
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Consumer confidence edged up in June
August 3, 2026
June brought a modest lift in consumer confidence after hitting a three-year low in May, according to the Numerator Consumer Sentiment Tracker.
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Credit card swipe fees will drive up cost on back-to-school supplies
August 3, 2026
Credit card swipe fees, charged by banks to process card transactions, is expected to drive up the price of school and college supplies by a record-setting…
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Robotic food kiosk market expected to hit $1.75B by 2036
August 3, 2026
The global market for robotic food kiosks and vending systems is projected to grow from $188 million in 2026 to $1.75 billion by 2036, representing a compound…
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Epson showcasing retail tech at industry event
July 31, 2026
Epson will showcase retail solutions, from receipt to label to back-office printers, at the upcoming RetailNOW 2026 event.
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Fossil closing up to 15 stores in footprint reduction strategy
July 31, 2026
Fossil Group is planning to shutter up to 15 stores as part of a turnaround plan focused on profitability and costs.
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Dry cleaner deploys automated kiosk
July 31, 2026
California dry cleaner Four Seasons Cleaners has introduced a fully automated, 24/7 dry-cleaning drop-off and pickup kiosk at its State Street location in…
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In the hesitation economy, brand loyalty is no longer guaranteed
by Jaysen Gillespie — VP of Global Product Commercialization, RTB House
The U.S. economy has shown some resilience but consumer confidence has not kept pace. Shoppers are still spending, but they are spending differently: more…
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Costco eyeing longtime vacant Buffalo mall site
July 30, 2026
Costco plans to open a warehouse in West Seneca, in Buffalo, New York on a site that's been vacant for nearly four decades.
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Target opens store in Brookings, South Dakota
July 30, 2026
Target opened a store last week in Brookings, South Dakota.
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Partner Tech showcasing AI self-checkout, kiosks, POS solutions at industry event
July 29, 2026
Partner Tech, a provider of retail technology solutions, will be showcasing several updates on its AI-powered self-checkout, POS platforms and kiosk solutions…
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Toshiba leader talks customer experience, mobile-first strategy
Eric Williams, senior account executive at Toshiba Global Commerce Solutions, shares insight on changing customer expectations, the value of a mobile-first…
Presented by Toshiba Global Commerce Solutions, Inc.
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Amazon ‘Hear’ audio shopping features offers real-time chat
July 29, 2026
Amazon has launched an AI-powered shopping feature called 'Hear the highlights' where consumers can ask questions and get real-time answers.
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Ikea puts 8 China stores on the market
July 28, 2026
Ingka Group is selling eight self-owned IKEA stores in China.
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Amazon closing in on CPG retail leader Costco
July 28, 2026
Costco still reigns as the top consumer packaged goods leader but Amazon is closing the gap and not sits just 0.1 share point behind the wholesaler.
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