News & Media
Amazon Prime Day not immune to consumer pressures, competing sale events
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Amazon's June Prime Day event may have been a bit too early to cash in on the back-to-school consumer shopping season.
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Rural King opens Ohio store
July 27, 2026
Rural King, a family-owned retailer focused on the rural lifestyle, has opened a store in Lancaster, Ohio.
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The hidden price of retail tech failures
by Shash Anand — SVP of Product Strategy, SOTI
Ultimately, the cost of unreliable technology in retail is not defined by isolated failures, but by the cumulative effect of small, recurring disruptions that…
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Michaels debuts experiential store format
July 27, 2026
Craft retailer Michaels is debuting an experiential store format featuring hubs for creativity and celebration.
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Nominations open for Top Women in Retail Technology awards
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Connect Media is honoring the brightest and best women in retail technology leadership roles who are driving innovation. Get those nominations in! Deadline is…
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Trump administration sets 10% to 12.5% tariffs on over 80 countries
July 24, 2026
The Trump administration has set tariffs, averaging about 10% to 12.5%, on over 80 countries.
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No food court, samples or toilet paper. Just gas at a California Costco
July 24, 2026
Costco is launching gas-only locations. That's right. No toilet paper, no $1.50 hotdog, no pharmacy.
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Ulta Beauty taps Kelly Garcia as CTO
July 24, 2026
Ulta Beauty has named Kelly Garcia as its chief technology officer effective August 31.
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Retail sales climb once again
July 23, 2026
Retail sales climbed for the ninth month in a row, according to a CNBC/NRF Retail Monitor report, as positive factors successfully battled again economy…
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Target rolls out back-to-school lineup
July 23, 2026
Target has rolled out its back-to-school and college product lineup and more than half of the assortment is brand new items.
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Driving grocery customer loyalty with logistics automation
by Adam Gurga — Director of Sales, Cimcorp North America
Retailers that invest in modern fulfillment solutions are building the foundations for stronger supply chain networks and stronger relationships with customers.
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Beauty retailer deploys AI kiosks for international customers
July 22, 2026
CJ Olive Young, South Korea's largest health and beauty retailer, is deploying artificial intelligence-powered kiosks in its stores to improve the shopping…
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Proposal would require self-checkout discounts
July 22, 2026
A New York state lawmaker has proposed requiring retailers and supermarkets to give customers a 10% discount when they use self-checkout kiosks, according to a…
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Back-to-school shopping on record-hitting track despite consumers seeking best deals
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Big spending expected in the back-to-school retail shopping season but consumers are feeling pressure.
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Busy Baby Vending machine launches in UK
July 21, 2026
A Dundee, Scotland, entrepreneur has launched what she believes is the U.K.'s first vending machine dedicated to baby essentials, according to a Yahoo News…
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Dolly’s Tennessean Travel Stop opens for business
July 21, 2026
The official opening of the Dolly's Tennessean Travel Stop drew hundreds of Dolly Parton fans and kicked off a week-long celebration of entertainment, special…
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Import cargo may set new record as potential August tariffs loom
July 21, 2026
Import volume at major U.S. container ports is forecast to hit a new all-time record this month, driven by retailers stocking up ahead of expected tariff…
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Midway Sports debuts Miami store
July 20, 2026
Midway Sports, an athletic apparel and footwear retailer, has opened a store at River Landing, near downtown Miami.
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Barnes & Noble opens 3rd location in Chicagoland
July 20, 2026
Bookseller Barnes & Noble has opened another Chicagoland store, its third in Illinois, and will open its fourth later this summer.
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In retail, automation isn’t the problem. Untested customer journeys are.
by Mark Rohan — Co-founder and COO, Klearcom
In retail, trust is built during the full customer journey, not during just the AI interaction. That’s why monitoring needs to become as central to contact…
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