IoT proving valuable in driving customer experience, savings and operational efficiencies

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers not using Internet of Things technology may soon want to investigate its potential given big opportunities to boost the customer experience and save…

Robots not a job killer, claims Trump treasury chief

March 30, 2017

While robotics is taking deeper root within the business realm, from warehouses to stores to everyday home life, the White House administration doesn't seem to…

Amazon Go store hits some glitches

March 28, 2017

The public unveiling of Amazon's Go store, which features no cashiers, is being delayed due to some technical glitches, according to a Market Watch report.

Ashley Furniture taps VR, AR to deliver an innovative customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The national brand is rolling out a consumer augmented reality app and an in-store virtual reality experience come 2017.

UK book retailer drives efficiency, cost savings with automation platform

November 9, 2016

The biggest U.K. book seller is gaining operational efficiency and greater transparency with in-house facilities management after deploying a SaaS service…

Humanoid robot coming to a retailer near you

October 28, 2016

SoftBank Robotics is focused on getting a humanoid robot, Pepper, into every retailer and it won't just be giving customer service.

U-Vend, Ingram Micro team up on self-serve retail platform

September 3, 2015

Self-serve kiosks being launched in Canada will provide consumers a new channel for buying cell phones and phone accessories.

Why self-checkout kiosks won't eliminate the cashier anytime soon

August 19, 2015

Customers tend to rely on self-checkout kiosks only for small orders, as each additional item increases the chance of a technical problem, says an industry…

Kiosks in Retail 101

Self-service kiosks increasingly are becoming a fixture of the retail landscape. As they become more popular, the devices are changing the way retailers serve…

Presented by KioskMarketplace.com

Apex Supply Chain Technologies rolls out self-serve restaurant kiosk

June 3, 2015

Apex has rolled out a new self-serve restaurant kiosk to allow on-the-go consumers to order from any device and pick up and pay for their food at the kiosk.

AVT Inc. files for bankruptcy protection

May 5, 2015

Vending manufacturer AVT Inc. has filed for Chapter 11 bankruptcy protection, according to a press release. AVT management claims this event was caused by…

Paul Price to keynote Interactive Customer Experience Summit

Paul Price, CEO of marketing technology company Creative Realities, will offer ICX Summit attendees his expert insights and real-world examples for putting the…

Interactive Customer Experience Summit coming to Chicago in June

December 12, 2014

The conference will focus on technologies such as digital signage, self-service kiosks, mobile and tablets, as well as emerging technologies like beacons…

Outerwall wins software innovation award

October 16, 2014

Outerwall Inc. is the winner of the 2014 Software AG Innovation Award in Digital Enterprise for its enterprise management software.

Old Navy vending machines dispense free flip flops

June 26, 2014

In the run-up to its annual $1 summer flip-flop sale on June 28, Old Navy has been dispensing free flips from vending machines in locations around New York and…

How Automated Retail Can Increase Profits and Improve the Customer Experience

Traditional retailers are facing challenges from a hose of new channels, and it's critical for them to adapt to survive.

Vandalism forces removal of giant automated convenience store

May 23, 2014

A giant vending machine located on the Omaha side of the Bob Kerrey Pedestrian Bridge linking Omaha to Nebraska has been removed after being repeatedly…

MasterCard sets up kiosk zone at Toronto's Air Canada Centre

March 20, 2014

MasterCard has launched the Priceless Toronto Zone, an interactive digital experience for sports fans, at the Air Canada Centre in Toronto.

The Business Case for Automated Retail Kiosks

Automated retail kiosks can expand your presence beyond online and brick-and-mortar retailing while offering a host of branding opportunities.

AVT licenses wireless management system to Marley Coffee Automated Stores

January 27, 2014

AVT Inc., a provider of custom vending machines, automated retailing and self-service kiosks, has announced that it has licensed its patented wireless vending…