Consumer Behavior News & Media
Winter holiday spend will beat 2023 retail sales
October 23, 2024
Holiday spending will grow between 2.5% and 3.5% over 2023, and is predicted to hit between $979.5 billion and $989 billion in total holiday spend in November…
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Inflation curbing Halloween spend though some consumers will splurge
October 18, 2024
Over half, 59%, of past Halloween spenders won't be spending this Halloween due to inflation, according to a Lending Tree survey.
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Robots transforming how customers shop, early adopters reaping benefits
by Caitlin Allen — SVP of Market, Simbe
The integration of robots in retail is not just a passing trend—it’s the future. Shoppers, especially frequent ones, are demanding more from their retail…
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Poor store experiences will drive UK lost retail sales
October 16, 2024
Poor in-store customer experiences are putting U.K. retailers at risk, to the tune of possibly $53 billion, according to a Forsta study.
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While holiday budgets increase many consumers cutting back on gift spend
October 14, 2024
Holiday budgets are increasing for the consumer yet high prices, especially when it comes to essentials, is prompting half of consumers to cut back on holiday…
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Halloween shopper will spend just over $100 this scary season
October 11, 2024
The Halloween shopper will spend an average of $103.63 with total spend projected to reach $11.6 billion, according to data from the National Retail Federation…
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In-store shopping sentiment on rise, consumers expect omnichannel experience
October 7, 2024
In-store shopping sentiment is up 21%, according to a Ryder System Inc. annual e-commerce study, and while consumers have a robust appetite for online shopping…
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Temu shoppers are loyal, pretty social
October 7, 2024
The Temu shopper spends $247 a year at Temu, a Chinese online marketplace, and makes an average of six purchases on the site each year. Well more than half…
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Holiday season will deliver record-setting online sales
October 4, 2024
The online holiday season is predicted to be a record-setting sales event given Adobe's forecast of $240.8 billion sales happening between Nov. 1 and Dec. 31.
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Mall shopping back in play, consumers prioritizing experiences
October 3, 2024
While online shopping is still tops when it comes to the holiday shopping season, mall shoppers are expected to increase 18.7% this year and open air shoppers…
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Shopping app use surging in popularity, revenue
October 2, 2024
Shopping apps have surged in the past five years with annual revenue of the market growing by 136% and hitting over $33 billion, according to a Statista…
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Consumers willing to share personal data for better customer experience
October 1, 2024
Just about half of consumers, 48%, would share their data if it meant a better brand experience and 30% would exchange data for cash and goods.
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Holiday shoppers want fast, easy, cheap shopping experience
September 30, 2024
Today's holiday shopper is shifting from traditional in-store shopping to a fast, mobile-centric experience and focused on completing holiday shopping in just…
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The future of shopping is now: 5 consumer behavior shifts retailers must embrace
by Eric Karofsky — CEO, VectorHX
The world of customer experience is evolving faster than ever and retail success hinges upon understanding and adapting to rapidly changing customer behaviors.
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Nearly half of consumers browsing, buying from live shopping events
September 27, 2024
Nearly half, 45%, of consumer have browsed or purchases from a live shopping event in the past year, according to a VTEX survey that polled 1,000 U.S.
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Modest retail sales growth forecast for holiday season
September 23, 2024
There will be a modest U.S. retail sales bump, of 1.2% to 3.5%, due to political and economic uncertainty.
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Consumers kicking off Halloween shopping earlier than ever
September 20, 2024
Early Halloween shopping is getting earlier as 47% of consumers are shopping before October, according to an annual survey from the National Retail Federation.
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Online shopping will drive holiday sales growth
September 17, 2024
The holiday retail sales season will see an increase between 2.3% and 3.3% but online holiday sales will be more robust, growing between 7% and 9%, compared to…
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Bringing brand loyalty back: Adapting to a new age of customer expectations
by Todd Pollak — Chief Revenue Officer, Marqeta
With competition for consumers’ attention at an all-time high, brands that embrace the latest technology to forge deeper, personalized experiences with…
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Walmart deploys invisible barcodes to stem shoplifting
September 12, 2024
Walmart has implemented technology to combat shoplifting at its self-checkout stations. The retailer has introduced invisible barcodes on Great Value branded…
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