What merchants should consider when deploying new technology

by Will Hernandez — Editor, NetWorld Media Group

As retailers and restaurants consider whether to deploy new consumer offerings such as a loyalty program, branded app or mobile payments, executives must…

Memphis Grizzlies to boost fan experience with LED video system

August 18, 2017

The NBA's Memphis Grizzlies have partnered with Daktronics to deploy a LED video display system for the FedExForum stadium in Memphis. Daktronics will provide…

Picturing a more dynamic approach to digital back-to-school sales

Imgix CEO Chris Zacharias explains why retailers need to carefully consider the use and editing of images to improve the user experience and why beleaguered…

Pinterest proves winning for brands, reveals analysis

August 17, 2017

Retailers not using the social networking platform Pinterest may want to start integrating it into the marketing plan as new research claims it can lead to…

Avoiding a sticky customer experience: Webinar explains why retailers must pay attention to product labels

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Sometimes it's the simplest things that can prompt a consumer to jump from one retailer or brand to another. One example is the annoying, frustrating product…

Why protecting data is key in retail customer experience

Tim Critchley, Semafone CEO, explains why retailers, to protect customers' most sensitive data and their brand reputation, must step up data security efforts…

Change management includes your people, too

Andy Huynh, CTO at BTM Global, explains why change management must not only be a core part of a technology implementation plan and is much more than just…

Online consumers love high quality visual content

August 15, 2017

When it comes to shopping online, visual content counts for today's consumer.

Report: Retailers should be embracing Amazon as a distribution option

August 15, 2017

A new Bluecore report reveals retailers should be embracing Amazon as a distribution channel and that research indicates 44 percent of brand marketers are…

Barclaycard tests Alipay acceptance in UK stores

August 14, 2017

Barclaycard is reportedly launching a pilot in the U.K. that will enable merchants there to accept Alipay, the popular Chinese mobile wallet, in their stores…

Prolitec taps IoT for smart business scenting

August 14, 2017

Ambient scenting services provider Prolitech is tapping Internet of Things devices for its environmental scenting system called ScenXus.

Reimagining the power of your brand

Aimee Becker, VP of strategic services for Daymon, talks about the retail climate and the fact that not all the news is bad. What many may be surprised to…

Buggy checkout experience can hurt the brand, reveals survey

August 11, 2017

Glitchy checkout processes can lead to abandoned purchases, brand damage and consumer doubts about a retailer’s security effort, according to a new survey.

Walmart leaps ahead of Amazon with Scan & Go

August 11, 2017

Walmart is getting the jump on Amazon to make checkout lanes obsolete as the world's largest retailer is rolling out a mobile app that enables to scan and pay…

Online grocery service debuts Alexa app for hands-free voice order capability

August 11, 2017

Consumers who like to order from Stop and Shop's online Peapod grocery service can now enlist the help of Amazon's Alexa devices.

How Amazon's acquisition of Whole Foods will disrupt the retail landscape

Sethuraman Janardhanan, practice head and client partner, big data analytics, at Happiest Minds Technologies, explores the multiple synergies that have made…

Solving the mystery of the non-buying consumer

Dan Chester, VP and retail practice leader at ForeSee, explains why it's more important than ever for retailers to improve conversion metrics.

Aptos acquiring TXT Retail to boost merchandise lifecycle management

August 8, 2017

Aptos Inc. is buying TXT Retail to meld its customer engagement and inventory management technology with TXT Retail's merchandise lifecycle management suite.

Realtor tapping robots, big data to cut selling costs

August 7, 2017

REX Real Estate Exchange will be deploying robots and tapping big data technology to cut home selling costs in its new Long Island, New York office location.

Sephora debuting a new boutique approach

August 7, 2017

Sephora is testing a "boutique" strategy in response to the current retail climate.