Technology NewsPresented ByToshiba Global Commerce Solutions, Inc.
Canadian FI rolls out Pepper the Humanoid Robot for customer service
April 28, 2017
Whether it's totally cool or a tad creepy is a matter of debate; either way, Pepper, the humanoid robot created by SoftBank Robotics America is now on staff at…
read nowSmall biz owners have a rosy outlook on growth
April 27, 2017
Half of small business owners are viewing current business conditions as good or excellent and predict conditions will improve in the next six months.
read nowWine retailer taps 3Cinteractive platform to create better mobile experience
April 26, 2017
Total Wine & More, a leading independent retailer of fine wines, is teaming with 3Cinteractive and its Switchblade platform for mobile coupon redemption…
read nowYETI debuts first flagship boasting unique experience
April 25, 2017
Premium cooler and drinkware brand YETI's first flagship location in Austin, Texas boasts an engaging patron atmosphere aimed at inspiring shoppers to get out…
read nowInMoment names new CEO, debuts new CX intelligence tool
April 24, 2017
InMoment has appointed Andrew Joiner as its new CEO and has debuted Discover, an analytics tool for monitoring and mining structured and unstructured customer…
read nowCustomer engagement provider taps Amazon Alexa in feedback effort
April 21, 2017
Rant & Rave, a customer engagement company, is using Amazon's cloud-based Alexa to help clients access real-time customer feedback.
read nowNordstrom taps Infor solution to boost omnichannel capabilities
April 21, 2017
Fashion retailer Nordstrom is tapping Infor Rhythm for Commerce to be more nimble, quick and consistent across its sales channels.
read nowUSA Technologies teams with Vendors Exchange on kiosk offering loyalty rewards and promotions
April 21, 2017
USA Technologies, a provider of payment technology, has partnered with Vendors Exchange International Inc., a provider of solutions for the convenience…
read nowPacketZoom helps Sephora boost mobile connection, image views
April 20, 2017
Sephora is aiming to boost consumer mobile engagement and sales among international customers with a new launched mobile shopping app and the integration of…
read nowAptos study highlights successful omnichannel engagement strategies
April 20, 2017
Personalization and prioritizing cross-channel data consistency are two key strategies retailers are taking to boost omnichannel customer engagement, according…
read nowReport: Voice assistant technology growth more than doubles
April 19, 2017
Homeowners are loving Internet of Things voice assistant technology as a new report reveals adoption of such tools more than doubled from 2015 to 106.
read nowBig IoT adoption on horizon, claims new report
April 19, 2017
Seven in 10 retailers will be investing in Internet of Things technologies as a way to improve customer experience, according to the newly released 2017 Retail…
read nowClothing retailer goes with Aptos platform to drive seamless customer experience
April 13, 2017
Brooklyn-based J.McLaughlin, an American clothing and accessories retailer, is using the Aptos Singular Commerce cloud platform to foster a better omnichannel…
read nowBrightSign delivers digital signage to Cromwell Casino
April 12, 2017
BrightSign recently teamed up with Socialure to deploy more than 20 displays at Drai's Club, a Las Vegas night club owned by Cromwell Casino. BrightSign…
read nowIlumi debuts smart bulb tech within counter displays
April 11, 2017
Ilumi's new LED Smartbulbs are being used in counter displays in electronic stores in the U.S. and Canada, according to a press release.
read nowThe future of data — rounded to the next zettabyte
April 10, 2017
A new study forecasts that the amount of data worldwide will rise tenfold within the next eight years.
read nowIoT and its promise to change the customer journey faces one big hurdle
April 6, 2017
The Internet of Things boasts big potential for the customer experience, the customer journey, digital commerce and companies striving to better understand…
read nowAI may one day be the modern bank teller
April 5, 2017
A new Accenture survey reveals four in five bankers believe artificial intelligence will be the prime channel for customer interaction by the year 2020.
read nowStudy: Cellular IoT device growth will hit 530M by 2022
April 4, 2017
New Berg Insight research predicts cellular Internet of Things device shipments will hit 530.1 million by 2022, with an annual growth rate of 22.7 percent.
read nowThe Container Store taps Yotta to boost e-commerce performance, security
April 4, 2017
The Container Store, which sells storage and organization products, is tapping the Yotta software-as-a-service platform to boost ecommerce performance and…
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