Target expands delivery, boosts wages amidst earnings report criticism

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Target CEO Brian Cornell is not upset over his company's latest mixed earnings despite street criticism. Cornell says his company has the team and strategy in…

Millennials willing to pay more for a top mobile experience

March 8, 2018

Millennial consumers are willing to spend more if the return is a five-star mobile experience, according to a Worldpay research report.

Target revamps storm damaged location with next-gen strategy

March 8, 2018

A Texas-based Target location, shuttered following Hurricane Harvey in August, 2017, is now re-open and boasting the retailer's next generation strategy when…

Driving customer loyalty in e-commerce

Brian Rigney, CEO, Zmags, offers up a few ways retailers can boost engagement and overall revenue growth.

Confirmit taps Claire Sporton to drive customer experience innovation

March 7, 2018

Confirmit has tapped Claire Sporton for a newly created role of senior vice president of customer experience innovation.

Amazon expands Whole Foods delivery to San Francisco, Atlanta

March 7, 2018

Amazon Prime members in six more cities now have access to free, 2-hour delivery on Whole Foods Market orders.

Why product data is key to superior customer experience

Fred de Gombert, CEO and co-founder of Akeneo, explains why product data is key to superior customer experience.

Walmart moves into the mattress business with new brand

March 5, 2018

The mattress industry just got a big new competitor as Walmart is moving in.

Amazon tracking deliveries with a click of a camera

March 5, 2018

Apparently Amazon delivery drivers have been snapping photos of packages they've left on doorsteps, and Amazon is now offering the tracking option to consumers.

ZIVELO receives Growth Partner of the Year award from Honeywell

During the Honeywell Grow 2018 Partner Conference last week in Dallas, ZIVELO was presented with the Growth Partner of the Year, Gold award.

Talking With: InfoVista's Ricardo Belmar on retail customer experience trends, tech in play

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Ricardo Belmar, senior director, worldwide enterprise product marketing at InfoVista, has been entrenched in the world of networks, technology and retail…

Customer fog: Why your customers leave

by Chip Bell — Customer Loyalty Consultant/Author, Chip Bell Group

Chip Bell explains what customer forensics® is all about why it remains largely completely misunderstood by retailers.

Omnichannel & IoT: How retailers can be competitive in a time when refrigerators can order the milk themselves

Urs Gubser, head of ecommerce strategy, SIX Payment Services, explains how how merchants can remain competitive in the world of IoT.

Hopdoddy Burger Bar taps T3 to revamp web, mobile experience

February 27, 2018

Hopdoddy Burger Bar is revamping its web and mobile experience with the help of innovation agency T3.

Adding value to the retail customer experience

Nick Godfrey, executive vice president and co-founder of Customer Portfolios, explains why marketers need to think outside the box to retain customers in the…

Coinstar taps German hypermarket retailer for consumer coin-counting kiosks

February 23, 2018

Coinstar has partnered with the German retailer, Real Hypermarkets, to bring coin-counting kiosks to consumers, according to a press release. With the…

Upscale Mexican store renovates with BrightSign-powered digital signage

February 23, 2018

El Palacio de Hierro, a department store chain in Mexico, recently upgraded its flagship store Al Palacio de los Palacios in Mexico City with a 60-inch LED…

Amazon prepping 6 more Go stores, claims report

February 23, 2018

Amazon is getting six more Amazon Go stores ready, according to a Recode report, with some likely opening in Seattle, where the first Amazon Go store opened in…

Neiman Marcus, Visa talk strategy for mobile commerce, mobile payments

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Karen Katz, president and CEO of Neiman Marcus Group, and Visa CEO Alfred Kelly shared insight, expectations and strategy during a panel talk at the NRF Big…

Lessons learned from two of the best brick and mortar retailers

by Chris Petersen — Owner, IMS

Blogger Chris H. Petersen explains how two of the top retailers are thriving by doing more than helping consumers make the purchase.