Customer Experience News
Meijer hops on scan-and-pay bandwagon
April 23, 2018
Meijer is the latest supermarket chain to jump on the shop-and-scan bandwagon and will roll out the technology to all its stores by the end of the summer…
read nowTarget launches drive-up pickup service
April 23, 2018
Target is offering customers a new way to grab what they need from the retailer with its new "Drive Up" service available in Florida, Texas and throughout the…
read nowWalmart building, remodeling and tapping interactive displays
April 19, 2018
Walmart is building 20 new stores and remodeling hundreds of existing locations, mostly in Florida and Texas, with new designs on everything from aisle layout…
read nowAmazon offering in-home gadget service
April 19, 2018
On the heels of announcing a partnership with Best Buy to sell its Fire-enabled televisions, Amazon is reportedly also setting up its own 'Geek Squad…
read nowAmazon partners with Best Buy on Amazon Fire TV strategy
April 19, 2018
Amazon is partnering with Best Buy in an exclusive agreement to sell its Amazon Fire smart televisions sold via Best Buy's Insignia brand and Toshiba.
read nowStudy: Consumers don't mind sharing data for a better retail customer experience
April 18, 2018
Nine out of 10 consumers are okay with brands knowing more about them if it helps deliver a more rewarding and satisfying shopping experience.
read nowTGI Fridays focused on personal, genuine customer interaction
April 17, 2018
TGI Fridays is partnering with SessionM, a customer data and engagement platform, to enhance its omnichannel strategy and drive stronger connection with…
read nowWalmart prepping hundreds of high-tech pickup towers
April 17, 2018
In the quest to provide consumers fast and easily product pick up, Walmart plans to expand its 'high-tech' pickup towers at stores. In the past year Walmart…
read nowSurvey: Consumers want Amazon-like store experience
April 16, 2018
Consumers, especially millennials, are increasingly expecting an "Amazon-like" experience when in a retail store environment and that means retailers need to…
read nowMacy expanding off-price outlet strategy
April 13, 2018
Macy's, in a bid to lure price-conscious consumers, plans to open 100 Backstage location across the nation this year.
read nowNordstrom launches men's store in Manhattan
April 12, 2018
History is being made this week as Nordstrom's launches its first-ever Manhattan, New York store.
read nowBoxed debuts membership program
April 11, 2018
Boxed customers wanting lower shipping fees and bigger price breaks are going to have to pay as the e-commerce grocery site is deploying an annual membership…
read nowWalmart mulling PillPack delivery service acquisition, claim reports
April 9, 2018
In yet another move to expand way beyond typical retailing Walmart is reportedly mulling the acquisition of medication delivery player PillPack.
read nowApple hires on ex-Google AI chief
April 9, 2018
Google is down one artificial intelligence guru thanks to Apple.
read nowOctopus extends merchant acceptance via NFC-enabled mPOS app
April 6, 2018
Octopus Cards Limited has launched a new feature to enhance the Octopus App for Business, enabling merchants to accept Octopus card payment through their NFC…
read nowSears, Kmart, Delta customer data hit in cyber attack on software provider
April 5, 2018
The payment data of Sears, Kmart and Delta Air Lines customers may have been compromised in a cybersecurity attack on a software service provider.
read nowSaks, Lord & Taylor offer free credit monitoring service following breach
April 3, 2018
In the wake of a data breach, Saks Fifth Avenue and Lord & Taylor are offering consumers a free credit monitoring service.
read nowNo more Cosmo at Walmart checkout aisle
April 2, 2018
Hyper sexual content has no place in the Walmart checkout experience as the nation’s top retailer is booting the Cosmopolitan magazine off the aisle racks.
read nowAmazon prepping Whole Foods pick-up service, claims report
April 2, 2018
Amazon is reportedly getting a product pick-up service strategy in place for its Whole Foods Market locations, according to a Motley Fool report.
read nowUnder Armour investigating MyFitnessPal hacking incident
April 2, 2018
Data on 150 million MyFitness Pal app accounts has been hacked, according to a Reuters report.
read nowSubscribe
Get the latest news and resources from Retail Customer Experience.
