Loyalty Programs News & Media
Loyalty programs boosting visits, customer spend
October 5, 2021
Loyalty programs can consistently boost site visits and spend by 18% to 30% per member, according to the Paytronix Loyalty Report released from Paytronix…
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Car dealer adopts unique customer loyalty approach
September 10, 2021
Ford is deploying a somewhat unique customer loyalty and satisfaction strategy to quell frustration among buyers waiting for vehicle delivery.
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Supporting retail’s revival with technology innovations
by Ned Hayes
Ned Hayes, SnowShoe CEO, explains that while consumers have irretrievably changed their shopping behaviors, presenting big challenges for retailers, there are…
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Loyalty top factor for US shoppers
August 5, 2021
When it comes to shopping, it's all about loyalty for the U.S. consumer with price and quality coming in second and third, respectively.
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Consumers more loyal to retailers big on messaging
July 30, 2021
A good number, 75%, of consumers will spend more money with retailers that support digital and in-store experiences with messaging experts. More than half of…
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Ulta Beauty mini shops launching next month in Target stores
July 22, 2021
Target will be home to Ulta Beauty mini shops come August offering more than four dozen products.
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Savory Restaurant Fund leader talks creating loyal customers, raving fans
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Alonso Castañeda, VP of brand development and strategy for the Savory Restaurant Fund, shared how the portfolio of brands is harnessing social listening and…
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Rural lifestyle retailer extends Citi Retail relationship
May 27, 2021
Tractor Supply Company (TSC), the country's largest operator of rural lifestyle retail stores, is extending its longstanding credit card partnership with Citi…
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Social issues are big issue in customer loyalty
May 20, 2021
Social issues are top of mind with consumers these days, especially when it comes to brand loyalty.
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Northeast supermarket brand expands rewards program
May 19, 2021
Customers accumulating Price Chopper/Market 32 rewards points can now support local schools, pay down loans, make charitable donations, buy special kitchen…
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Convenience chain expands loyalty program nationwide
May 11, 2021
GPM Investments, LLC, the seventh largest convenience chain in the U.S., has expanded its fas rewards loyalty program across the U.S.
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3 customer acquisition strategies for post-pandemic retail
by Sai Koppala
Sai Koppala, CMO at SheerID, shares strategies to help retailers accelerate direct-to-consumer efforts and create a stronger connection with customers.
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Food retailer taps Birdzi for mobile rewards app effort
March 11, 2021
Harps Food Stores is launching a mobile rewards app aimed at building loyalty, personalization and digital engagement.
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3 ways internet retailers can win back customer satisfaction
David VanAmburg is the managing director of the American Customer Satisfaction Index, explains that during the ongoing COVID-19 pandemic internet retailers…
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NY luxury retail district taps IQ Connect to boost store visits, sales
February 16, 2021
The Madison Avenue Business Improvement District, in New York's Upper East Side, is deploying Coniq's IQ Connect loyalty app to boost store visits, sales and…
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Home Depot launches Perk Week
January 20, 2021
In a move to celebrate its Pro customers, Home Depot is running its first-ever Perk Week program this week.
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It's prime time for retailers to grow an Amazon-level loyalty program
by Tom Caporaso — CEO, Clarus Commerce
Clarus Commerce CEO Tom Caporaso believes it's time for retailers to take advantage of the new membership economy.
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Men, women not so different when it comes to shopping behavior
January 12, 2021
Over two-thirds of men and two-thirds of women do the majority of their shopping online and more than two-thirds of men and women are using their smartphone…
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Loyalty success metrics to start the year on
Christine Sullivan, director, product development for SessionM, a Mastercard company, explains why brands need to determine the best ways to understand and…
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Convenience store retailer relaunches customer loyalty program
November 16, 2020
GPM Investments, LLC, which owns over 1,350 convenience and gas stores, is enhancing its fas Rewards Loyalty Program and will have it in all locations by the…
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