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Omnichannel News & Media

Do It Best stores replaces spreadsheets with no-code database and reaps rewards

by Jeff Kuo — CEO, Ragic

Research shows as many as 95% of small retailers use spreadsheets to manage inventory. While spreadsheets are well suited for accounting and basic…

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US retail metrics staying the course this year

February 19, 2026

A new forecast predicts projections for U.S. retail metrics will stay the course through 2026 with a possible minimal rise in the first half of the year.

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Minky Couture selects Domo AI, data products platform to boost operational visibility

February 19, 2026

Minky Couture, a Utah-based luxury blanket retailer, will deploy the Domo AI and Data Products Platform to strengthen operational visibility.

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Eddie Bauer files for bankruptcy

February 18, 2026

Eddie Bauer, a retail sportswear company, has filed for bankruptcy driven by a shift in consumer preferences.

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Target investing in store labor amidst job cuts at centers, offices

February 16, 2026

Target will invest more in store labor to boost the customer experience while trimming back about 500 jobs within its distribution centers and regional offices.

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Tariffs will cost consumers $1,300 this year

February 10, 2026

The Trump administration tariffs will amount to an average tax increase, per U.S. household, of $1,300 in 2026, according to data from the Tax Foundation…

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Swipe fees could cost consumers $683M on Valentine’s day

February 10, 2026

Credit card swipe fees could cost consumers more than $683 million given expected higher prices for Valentine's Day gifts, according to the Merchants Payments…

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Balea, Zebra launch Cosmic Machine Vision

February 10, 2026

Balea and Zebra have launched an intelligent vision solution called the Cosmic Machine Vision.

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Kroger names former Walmart leader Greg Foran as CEO

February 9, 2026

Supermarket brand The Kroger Co. has appointed Greg Foran as CEO effective immediately.

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Walmart hits $1T market value

February 9, 2026

Walmart has done something few, if any, retailers have done — it hit $1 trillion in market value this month.

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Retail’s big reset: Why 2026 will separate brands that execute from brands that just plan

The brands that win in 2026 will be the ones that execute — consistently, visibly, and without excuses.

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Amazon slicing 16K jobs in re-organizational strategy

January 30, 2026

Amazon is cutting 16,000 roles across the company as part of an organizational streamline initiated in October, 2025.

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Amazon aims to slice corporate workforce this month

January 29, 2026

Amazon is prepping a corporate firing in a quest to streamline its organizational structure. The workforce reductions will involve thousands of corporate…

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What recession pop reveals about the psychology of nostalgia

by Mike Ford — CEO of Skydeo, Skydeo

For marketers and brands, the takeaway is clear: nostalgia doesn’t just tell us what people like — it tells us why they buy.

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Global trade shifts show why retailers need agile tech stacks

by Jon Rodgers — VP of Partnerships North America, Patchworks

The lesson from global trade is clear. Agility is the new currency of growth.

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Customers, importers bearing brunt of tariff costs

January 26, 2026

American importers and their customers are bearing the brunt of enacted tariffs by President Donald Trump which began in January 2025.

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2026 will be the year of agentic AI

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retail experts share predictions of retail CX tech and trends arriving in 2026.

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Kendra Scott taps Chris Blakeslee as CEO

January 23, 2026

Kendra Scott Design has appointed Chris Blakeslee as CEO.

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The art of retail storytelling: Elevating hospitality through meaningful experiences

Explore how storytelling is reshaping the retail experience by turning stores into meaningful, hospitality-driven destinations.

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The endless aisle gets smarter: 5 predictions that will shape retail in 2026

by Bennett Carroccio — SVP, Rokt Catalog, Rokt, Rokt Catalog

The endless aisle isn’t disappearing but it is getting smarter, more intentional, and more aligned with how people actually shop.

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