Retailers say ‘omnichannel’ but promotions systems say otherwise

by Dan Surtees — Vice President of Strategy, XCCommerce

Retailers love to tout their "one brand" experience, a seamless online, mobile and physical retailing encounter. And, it's true, promotions can be an immediate…

Target Circle Deal Days happening Oct. 6-7

September 21, 2026

Target will hold its next Circle Deal Days sales event Oct. 6-7, offering its loyalty members exclusive savings.

Why merchandising must follow behavior, not dates

by Aneesh Dhawan — CEO & Co-Founder, Knit

Merchandising used to be about timing, but now, it has to be about understanding. With solid enough research, the smartest brands won’t predict the future…

Why back-to-school shopping is all about value

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Rising costs, economic uncertainty and ongoing inflation are causing shoppers to rethink where they spend, what they buy and which brands earn their business.

Target opening early October in Katy, Texas

September 10, 2026

Target plans to open a store at NewQuest's Texas Heritage Marketplace, just west of Katy, Texas on Oct. 11. Target is one of three major anchors at the $40…

Costco opening Oct. 28 in western New York

September 10, 2026

The first-ever Costco in western New York will open Oct. 28, just weeks before the holiday shopping season begins. While the Amherst location remains closed…

Burlington moving HQ to Philadelphia

September 9, 2026

Apparel and housewares retailer Burlington is planning to move its headquarters from New Jersey to Philadelphia.

Carters launching concept store in Michigan

September 9, 2026

Children's apparel retailer Carters plans to launch a concept store in The Village Of Rochester Hills in Rochester Hills, Mich., by year's end. The Village of…

Target launching beauty studio promising elevated shopping experience

September 8, 2026

Target Corporation will launch the Target Beauty Studio, a beauty destination featuring a curated assortment of more than 1,600 products. The studios will open…

Ace Hardware enhances retail media network capabilities

September 4, 2026

Ace Hardware's retail media network, called RedVest Media, has enhanced measurement capabilities as well as audience solutions and social media features.

Wayfair to open 10th store

September 4, 2026

Wayfair expects to open its tenth store in 2028 with a location in Altamonte Springs, Florida.

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

Boscov’s teams with Manhattan to modernize fulfillment

September 3, 2026

Boscov's, a family-owned department store chain with 51 locations across nine Mid-Atlantic and Northeast states, has selected Manhattan Associate's ActiveOrder…

Walmart building high-tech fulfillment center in Georgia

September 2, 2026

Walmart will build a $1.3 billion high-tech, next-gen fulfillment center in Franklin County, Ga., to join their other 209 Walmart and Sam's Clubs stores and 1…

Gap names Michael Francis as Old Navy CEO, president

September 1, 2026

Gap Inc. has appointed Michael Francis as president and CEO of Old Navy to succeed Haio Barbeito, who will transition from his operating role into an advisory…

The Connected Guest Journey: Arrival to Departure

Connected technology helps hospitality businesses create more seamless, convenient experiences across the guest journey. This blog explores how connected…

What's Next for Grocery: Kroger and Toshiba Talk AI, Computer Vision, & Smarter In-Store Experience

AI and computer vision are creating new opportunities to transform grocery operations and customer experiences. This video explores how Kroger and Toshiba…

Walmart: Tariff refunds will keep prices low

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Walmart revealed it had 11,000 rollbacks in prices in the second quarter, up from 7,200 rollbacks at the end of the first quarter.

Target sales reveal growth boosted by tariff refunds

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Target beat street expectations with its Q2 earnings but CEO Michael Fiddelke said there is still important work ahead.

Social media influencing back-to-school shopping

August 20, 2026

Over half of U.S. parents, 58%, shopping for back-to-school needs report that social media and online trends are influencing child requests.